Microsoft Business Solutions CRM version 1.2 published updates and hotfixes

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INTRODUCTION

This article lists all the updates and hotfixes that are currently available for Microsoft Business Solutions CRM version 1.2.

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Microsoft Business Solutions CRM version 1.2

Updates for general distribution

This table lists the updates that have been released for general distribution. To view the specific article that is associated with the update, click the link to see the Microsoft Knowledge Base article that is listed in the table. To download one or more of the updates that are listed in this article, visit the following Microsoft Web site:
http://download.microsoft.com
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Link to KB articleTitle
831202An update is available for Microsoft Business Solutions CRM that changes the way Microsoft Business Solutions CRM Data Migration Framework checks database version numbers
833356Microsoft Business Solutions CRM contact and account records take a long time to save (included in the Sales for Outlook Enhancements 833621)
834789Frequently asked questions about Microsoft Business Solutions CRM 1.2 reports
834790How to use Crystal Reports 9 to write parameter-driven reports for Microsoft CRM 1.2
834791Adding, deleting, and renaming Microsoft CRM Reports by using Microsoft CRM 1.2 Report Manager
834913You are prompted for parameters two times when you try to print a parameter-driven report in Microsoft Business Solutions CRM 1.2
835293Error "The file name is too long" occurs when you try to save an account in Microsoft Business Solutions CRM 1.2 (included in the Sales for Outlook Enhancements833621)
835319You receive an error message when you try to assign Microsoft CRM records to a valid user account after the original user account has been deleted from Active Directory (included in the Sales for Outlook Enhancements 833621)
837059Update to Microsoft CRM 1.2: Add Coordinated Universal Time +12:00 to the list of selectable time zones
839153A Microsoft Business Solutions CRM version 1.2 update is available that corrects the problem that an Activity database entry is created every time an e-mail activity is saved
839159Sending e-mail to person who has contact record in Active Directory fails in Microsoft Business Solutions CRM version 1.2
839162E-mail boundary headers containing particular characters can cause SOAP errors for no boundary definition in Microsoft Business Solutions CRM version 1.2
839165In Microsoft Business Solutions CRM 1.2, closing an opportunity before all sales stages are completed cancels the open activities (included in the Sales for Outlook Enhancements 833621)
839168A phone call activity may duplicate entries in the Recipient field in Microsoft CRM (included in the Sales for Outlook Enhancements 833621)
840934Microsoft Business Solutions CRM version 1.2 update for 839153, 839159, and 839162
842539Modified On and Est. Revenue values on the opportunity form are not updated in Microsoft Business Solutions CRM 1.2 (included in the Sales for Outlook Enhancements 833621)
842540An Internet Explorer script error occurs when you try to refresh the Filter Criteria page in Microsoft Business Solutions CRM 1.2 (included in the Sales for Outlook Enhancements 833621)
870635An update is available to enable Microsoft CRM to work on Microsoft Windows XP Service Pack 2 and on Microsoft Windows Server 2003 Service Pack 1
873262Improve synchronization performance when Microsoft Business Solutions CRM Sales for Outlook 1.2 is taken offline
885743Microsoft CRM 1.2 Integration for Great Plains 8.0 Update
892949Update rollup 1 is available for Microsoft CRM Sales for Outlook 1.2
904435Update Rollup 2 is available for Microsoft CRM 1.2
909297Update Rollup 2 is available for the Microsoft CRM 1.2 version of the Microsoft CRM-Exchange E-mail Router

The following articles are associated with Microsoft Business Solutions CRM 1.2 Sales for Outlook.
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Link to KB articleTitle
832869After daylight-saving time starts, Advanced Find may not return records that were created before that date in Microsoft CRM and in Microsoft CRM Sales for Outlook
833356Microsoft Business Solutions CRM contact and account records take a long time to save
833621Microsoft Business Solutions CRM Sales for Outlook 1.2 Enhancements
834640Attachments to e-mail may not be sent in Microsoft CRM Sales for Outlook
835293Error "The file name is too long" occurs when you try to save an account in Microsoft Business Solutions CRM 1.2
835309Managers may not be able to see a Microsoft CRM user's records, and Microsoft CRM Sales for Outlook client users may not be able to see their records in the Outlook client after they go offline
835319You receive an error message when you try to assign Microsoft CRM records to a valid user account after the original user account has been deleted from Active Directory
839165In Microsoft Business Solutions CRM 1.2, closing an opportunity before all sales stages are completed cancels the open activities
839167You experience slow synchronization performance when you go offline in Microsoft CRM 1.2 Sales for Outlook
839168A phone call activity may duplicate entries in the Recipient field in Microsoft CRM
841124A Microsoft Business Solutions CRM version 1.2 update is available to enable Microsoft CRM Sales for Outlook clients to operate without local administrative rights
842539Modified On and Est. Revenue values on the opportunity form are not updated in Microsoft Business Solutions CRM 1.2
842540An Internet Explorer script error occurs when you try to refresh the Filter Criteria page in Microsoft Business Solutions CRM 1.2
870576You receive a “Page cannot be displayed” or an “Unexpected error has occurred” error message when you try to send an e-mail by using Microsoft CRM 1.2 Sales for Outlook
873261Microsoft Business Solutions CRM Sales for Outlook 1.2 Performance Enhancement Update
873262Improve synchronization performance when Microsoft Business Solutions CRM Sales for Outlook 1.2 is taken offline
885754The Microsoft CRM 1.2 Sales for Outlook client or Web client may become unresponsive during Advanced Find searches
890594When you use mail merge to create a new activity on a Microsoft CRM Sales for Outlook client, the Actual End date for the activity is not set
890596You cannot read e-mail messages in Microsoft CRM Sales for Outlook when the messages are encoded in the KOI8-R, KOI8-U, or ISO 8859-5 character sets
890599You receive a "The specified domain logon name already exists" error message when you go offline in the Microsoft CRM Sales for Outlook client
892536How to turn off the "Go Offline" functionality for Microsoft CRM Sales for Outlook
893101When you change the Importance field for an appointment or for a task in Microsoft CRM 1.2 Sales for Outlook, the priority resets to Normal
894613After you create a new activity and then click "Save and Close," the activity record is saved, but the activity Web page is not closed in Microsoft CRM 1.2 or in Microsoft CRM Sales for Outlook
895393The file name of an attachment is unrecognizable after you send an e-mail message by using Microsoft CRM Sales for Outlook
899901Microsoft Word prompts you to map the fields in the Quote template after you click "Print Quote for Customer" in Microsoft CRM Sales for Outlook
900807You may experience slow synchronization, missing records, or merge agent errors when you go offline in Microsoft CRM Sales for Outlook
897237Microsoft CRM contacts are not synchronized with Outlook when you click Synchronize on the Tools menu in Microsoft CRM Sales for Outlook
898055You receive a "You do not have sufficient access rights or privileges to perform this action" error message when you click an Outlook client folder after you go offline in Microsoft CRM Sales for Outlook
896997You receive a "500 5.5.0 Syntax error - line too long" non-delivery report when you send an e-mail activity by using the Microsoft CRM Web client or Microsoft CRM Sales for Outlook
896598When you use the "Print Quote for Customer" command in Microsoft CRM Sales for Outlook, numeric values in the Microsoft Word document are incorrect, and the text "!Syntax Error" may appear in the "Ext Amount" column
909443The Microsoft CRM 1.2 Web client may stop responding, and then the Microsoft CRM 1.2 server may stop responding, when a user tries to run Microsoft CRM Sales for Outlook
906172Recipients in European countries cannot read e-mail messages that you send by using Microsoft CRM or by using Microsoft CRM Sales for Outlook
895314Microsoft CRM Sales for Outlook may stop responding when you use the Quick Create form to create a new account

Hotfixes that have limited distribution

The following table lists the hotfixes that have been released with a limited distribution. Hotfixes are intended to correct only the problem discussed in the associated Microsoft Knowledge Base article. Contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
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Link to KB articleTitle
830360Default picklist value in an opportunity, contact, or account is not set if the record is created from lead conversion in Microsoft CRM
830361Microsoft CRM hotfix rollup for 835582 and 835583
832869After daylight-saving time starts, Advanced Find may not return records that were created before that date in Microsoft CRM and in Microsoft CRM Sales for Outlook
834640Attachments to e-mail may not be sent in Microsoft CRM Sales for Outlook
835292Copying a role does not work in Microsoft Business Solutions CRM version 1.2
835296E-mail templates are not sorted in alphabetical order in Microsoft Business Solutions CRM 1.2
835306Fix available for when Actual Close Date field is not populated if workflow sales process rule is "Change the State to Won" in Microsoft CRM 1.2
835307The Created On Last 7 Days column in the Advanced Find dialog box returns all records instead of the records that were created during the last seven days in Microsoft CRM
835309Managers may not be able to see a Microsoft CRM user's records, and Microsoft CRM Sales for Outlook client users may not be able to see their records in the Outlook client after they go offline
835314Column headings disappear when you scroll right and then click the Preview icon to view a record in a custom view in Microsoft CRM 1.2
835315The Regarding field is not set for some replied e-mail messages in Microsoft CRM 1.0 and 1.2
835316The URL field is no longer an active Web link on the product, unless you are logged on as the Integration user in Microsoft CRM 1.0 and 1.2
835319You receive an error message when you try to assign Microsoft CRM records to a valid user account after the original user account has been deleted from Active Directory
835582Certain sales orders and quotes fail to open and an error message occurs in Microsoft CRM 1.0 and 1.2
838527Windows Millennium-based Web client locks after upgrading to Microsoft Business Solutions CRM 1.2
839150Microsoft Business Solutions CRM installation fails with the error "Failed to Install Microsoft CRM Server"
839155When you use a workflow rule to create a telephone call activity in Microsoft CRM 1.2, the ActualDurationMinutes value is not updated with the DefaultTimeSpent value for the activity
839156Unable to close an opportunity if "User Provided" is selected for the estimated revenue and no revenue amount is specified in Microsoft Business Solutions CRM version 1.2
839157When you try to move business units in Microsoft CRM, you receive an error message
839160You can select deactivated entities in the Regarding field of an Appointment activity in Microsoft CRM
839163Microsoft CRM 1.2 Post URL action fails when calling a Web service or Web application that performs a long running operation
839167You experience slow synchronization performance when you go offline in Microsoft CRM 1.2 Sales for Outlook
839586Import on the Customizations page causes an access denied error message on all views in Microsoft CRM 1.2
839587You receive a "Publish completed with errors" error message when you add a new picklist value to the Preferred Contact field in Microsoft CRM
840058An Internet Explorer message appears when you promote an e-mail to a Microsoft CRM activity in Microsoft CRM Sales for Outlook 1.2
840224How to troubleshoot Microsoft Business Solutions CRM version 1.2 mobile certificate installation
840306Using the Find field to search for text does not display the results unless you are on the first page of the results list in Microsoft CRM version 1.2
841284Microsoft Business Solutions CRM version 1.2 hotfix for 830360 and 839156
841411Unhandled exception occurs when working with existing E-mail Activities in Microsoft CRM 1.2
841483The Look Up Records dialog box will not return a search for queues in Microsoft Business Solutions CRM 1.2
841562Microsoft Business Solutions CRM 1.2 hotfix for 839163 and 835306
841648A message appears in the Check Names dialog box when an appointment record is updated in Microsoft CRM Sales for Outlook 1.2
842167You receive an error message when you try to open a past-due activity in Microsoft CRM 1.2
842343A Microsoft Business Solutions CRM 1.2 hotfix rollup package is available to resolve the problems that are described in article 842167 and in article 839167
843172The custom picklist field is set to NULL by default on quote records created from the Opportunity form in Microsoft CRM 1.2
843173In Microsoft CRM 1.2, the "To" field is not resolving with existing contacts, and e-mail activities are not associating to the originating case
870574You receive an "Error in formula This field name is unknown" error message when you try to configure certain report filters in Microsoft CRM 1.2
870575Carriage returns in the quote's description are removed on mail merge from Microsoft CRM Sales for Outlook 1.2
870576You receive a "Page cannot be displayed" or an "Unexpected error has occurred" error message when you try to send an e-mail by using Microsoft CRM 1.2 Sales for Outlook
870577You may experience timeouts or slow performance, you may see that the SecurityDescriptor field values are much longer than 1,000 characters, or you may not be able to work with records that exist in a child business unit in Microsoft CRM 1.2
870578Microsoft CRM 1.2 hotfix rollup for the problems that are documented in Knowledge Base articles 832869 and 835307
883463You may experience timeouts or slow performance, you may see that the SecurityDescriptor field values are much longer than 1,000 characters, or you may not be able to work with records that exist in a child business unit in Microsoft CRM 1.2
885031Workflow Manager does not display all previous activities when inserting a new WAIT statement condition in Microsoft CRM 1.2
885368You cannot create a contact in Microsoft CRM 1.2
885754The Microsoft CRM 1.2 Sales for Outlook client or Web client may become unresponsive during Advanced Find searches
886355Microsoft CRM 1.2 Hotfix Rollup for 840058, 841648, 843172, 870575, 888004, 888005, and 888006
888004Cannot create orders that have 0.00 price per unit for the order product in Microsoft CRM 1.2
888005Closing a Microsoft CRM task through Microsoft Outlook does not set the Actual End field on the task in Microsoft CRM Sales for Outlook 1.2
888006Microsoft CRM toolbar occasionally cannot be loaded in Microsoft CRM Sales for Outlook 1.2
888331Unable to add customized fields after deleting a default Name field that contains an apostrophe on the Contact page in Microsoft CRM 1.2
889642You receive a "The syntax of the value for prompt 'List1' is incorrect near '<value>'" error message when you try to print a parameterized report in Microsoft CRM 1.2
889685The error message "An error occurred during the mapping of computer accounts" is logged in the Import.log file when you run the Microsoft CRM 1.2 Redeployment Tool
889925The label and the tool tip for the Search button are incorrect in the Dutch version and in the Russian version of Microsoft Business Solutions CRM 1.2
890081The same date appears two times in the Microsoft CRM 1.2 calendar
890424A Microsoft CRM 1.2 hotfix rollup is available that fixes the problems that are described in Microsoft Knowledge Base articles 835309, 839157, 870577, 883463, 890587, and 890589
890485You receive an error message when you try to accept an activity from a Microsoft CRM queue
890486Replies to Microsoft CRM-originated e-mail messages that have special characters in the subject line are seen as unsolicited e-mail in Microsoft CRM 1.2
890587Users cannot view records when the records are in a child business unit or in the subunit of a child business unit that was reassigned to a new parent business unit in Microsoft CRM 1.2
890589Microsoft CRM "Parent: Child Business Unit" privileges only work with records that are one level under the current business unit
890594When you use mail merge to create a new activity on a Microsoft CRM Sales for Outlook client, the Actual End date for the activity is not set
890596You cannot read e-mail messages in Microsoft CRM Sales for Outlook when the messages are encoded in the KOI8-R, KOI8-U, or ISO 8859-5 character sets
890597A Microsoft CRM workflow that is based on an Opportunity Change Status event does not work correctly after you install hotfix KB833621
890598After you install hotfix 870578 in Microsoft CRM 1.2, Advanced Find searches that use the On operator return records for the day before the date that you specify
890599You receive a "The specified domain logon name already exists" error message when you go offline in the Microsoft CRM Sales for Outlook client
891198The "Revenue" option does not use "User Provided" as the default value when you convert a lead to an opportunity in Microsoft CRM 1.2
891715After you apply hotfix 870578 to Microsoft Business Solutions CRM 1.2 Server, the picklist fields in all the list views do not display their selected values
891852You may not see any records after the first page of an Activity and Notes report in Microsoft CRM 1.2 Reports
891963When you open an opportunity that contains associated products, Microsoft CRM times out
891966A corresponding activity is not created when you reply to an e-mail message in Microsoft CRM
892305Microsoft Business Solutions CRM version 1.2 may stop responding when you create several notes
892352When you are offline in Microsoft CRM 1.2 Sales for Outlook, you cannot open records that you own or you cannot see records that you own
892516An e-mail message does not cause a corresponding Microsoft CRM e-mail activity to be created when you receive a reply from an AOL e-mail client
892536How to turn off the "Go Offline" functionality for Microsoft CRM Sales for Outlook
892550You receive an error message when you try to remove a Microsoft CRM license from a user
893043A delay occurs when you close an activity and then immediately try to open other records in Microsoft CRM 1.2
893097You receive a non-delivery report when you send an e-mail message to a distribution group from Microsoft CRM 1.2 Sales for Outlook
893098You receive an "Undetermined string constant" error message when you attach a file to a note in the Russian version of Microsoft CRM 1.2
893101When you change the Importance field for an appointment or for a task in Microsoft CRM 1.2 Sales for Outlook, the priority resets to Normal
893363You cannot change the business unit of a Microsoft CRM user when the user account or the manager account has been disabled in Microsoft CRM, or when the user account has been deleted from Active Directory
893625After you import contact records or lead records into Microsoft CRM by using the Import Wizard, a Create rule remains in a paused state or in a running state
894612Telephone numbers are padded with zeros when data is integrated from Microsoft CRM to Great Plains
894613After you create a new activity and then click "Save and Close," the activity record is saved, but the activity Web page is not closed in Microsoft CRM 1.2 or in Microsoft CRM Sales for Outlook
894889Blank billing and shipping addresses are created for the customer in Microsoft Great Plains if you do not specify the addresses when you submit an order in Microsoft CRM
895596You receive a "You must enter a valid time" error message when you try to save an appointment or a task by specifying a Russian time format in Microsoft CRM 1.2
896087You receive a "The name specified contains invalid characters" error message when you try to create a new user account in Microsoft CRM 1.2
896168Canadian addresses are not correctly displayed in Microsoft Business Solutions CRM 1.2
903885You receive an "A server error has occurred Sync has been canceled" error message or a "Device registration failed" error message when you try to connect by using Microsoft CRM Mobile 1.2
909898When you try to run a report in Microsoft CRM 1.2, the report does not run
910010You may receive an error message when you try to send an e-mail message in Microsoft CRM 1.2
911772Microsoft CRM 1.2 may close unexpectedly when you run several workflows at the same time
913813Error message when you open the calendar in the Workplace module in the German version of Microsoft CRM 1.2: "Value should not be NULL. Parameter name: format"
894546A view takes more than five seconds to display records in Microsoft CRM, or you experience SQL Server blocking issues and time-out errors
894684You receive a "The specified Object was not found" error message or a "Record Is Unavailable" error message when you try to save your changes to an activity after you modify it in Microsoft CRM 1.2
890690Microsoft CRM may become unresponsive after you export many records to Excel
901199You receive a "You must enter a number between 0,00 and 100 000 000 000,00" error message or the value in the Actual Revenue column of a closed opportunity is 10 times more than you expect in Microsoft CRM
899489When you try to modify a schema attribute's display name by using Microsoft CRM Deployment Manager, you receive an error message, and Event ID 0 is logged in the Application log
899469After you assign a manager to a user in Microsoft CRM 1.2, you cannot remove that manager assignment
899432You receive a "You do not have sufficient access rights or privileges to perform this action" error message when you try to open an e-mail message in the Microsoft CRM 1.2 Web client
899477A GUID appears instead of the product name in the Competitor List by Product report in Microsoft CRM
899478You receive non-delivery reports (NDRs) from some recipients after you send an e-mail message from Microsoft Business Solutions CRM 1.2
899423After you save a Microsoft CRM form that contains a product with a quantity of zero, you receive an "Invalid Quantity" error message, or an incorrect value appears in the "Extended Amount" column
899176The number 341 appears in the "Status Reason" list when you open an opportunity and then click the Administration tab in Microsoft CRM 1.2
897238The primary column does not appear in the Print Preview window or in the printed document after you add columns to the Advanced Find View in Microsoft Business Solutions CRM 1.2
899193You may experience slow performance in Microsoft CRM 1.2 when an update of the security descriptors occurs
898551You receive a "Data out of Range" error message when you forward or reply to an e-mail message that originated in Microsoft CRM
896676You may receive an "Invalid price" error message when you save your changes to an opportunity after you add a new product to that opportunity in Microsoft CRM 1.2
896608The user who last modified a price list item does not appear in the Last Modified By field in Microsoft CRM 1.2
896082You cannot remove a user from the sharing settings of an opportunity after you share that opportunity in Microsoft CRM 1.2
910767Error message when you try to add a new contract line in a renewed contract in Microsoft Dynamics CRM: "Start date/end date or billing start date/billing end date is invalid"
909288The program does not update the ModifiedBy field after you assign a Customer Service case in Microsoft CRM 1.2
908524The values in the Price Per Unit field and in the Amount field may be incorrectly rounded in Microsoft CRM 1.2
907722When you run a custom report in Microsoft CRM 1.2 from a URL that contains date parameters, the report returns incorrect data
906871You receive a "The statement has been terminated" error message if the Create method is used when the program calls certain classes in Microsoft CRM 1.2
906266Memory usage of the CRMExchangeQueueService.exe process increases until the server that is running Microsoft Exchange stops responding
839164Manual workflow rules are not sorted alphabetically when you try to apply the manual workflow rules by using the Microsoft CRM Web client or by using the Outlook client
894315Microsoft CRM may stop responding when you import or update many leads
911628Numeric values in a list of quotes in Microsoft CRM 1.2 may appear as "NaN" when exported to Microsoft Excel
894874After you resolve an e-mail address in Microsoft CRM to a new contact, account, or lead record, the e-mail message's From field is still red, and the e-mail address of the new record is blank
905491Microsoft CRM prints only the first result of a report that has a parameter for which you can select multiple values
905861You may receive an "Incorrect syntax near the keyword 'group'" error message when you run a program that was created by using the Microsoft CRM SDK in Microsoft CRM 1.2
904823A custom string field that contains over 999 characters truncates data after you modify that field in Microsoft CRM
913541Microsoft Dynamics CRM does not reflect Australian daylight saving time changes for the year 2006
895484When you try to save a new activity or to open an existing activity's detail Web page in Microsoft CRM, you receive an unhandled exception error message
913577Letters do not appear on the alphabet bar after you install Update Rollup 2 for Microsoft CRM 1.2
912643Error message when you run the initialization process in Microsoft CRM 1.2 Data Migration Framework: "Failed to migrate object"
912195The "Last Modified By" property of a child record is not updated correctly when you assign the parent record to a different user in Microsoft CRM 1.2

Properties

Article ID: 838986 - Last Review: October 26, 2013 - Revision: 22.0
Applies to
  • Microsoft CRM 1.2
Keywords: 
kbnosurvey kbarchive kbmbsupgrade kbmbsemail kbmbsredeploymenttool kbmbsworkflow kbmbsreports kbmbsmigrate kbinfo kberrmsg kbhowto KB838986

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