How to install Office Live Communications Server 2003 on a Windows Small Business Server 2003 network

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INTRODUCTION

This article describes how to install and to configure Microsoft Office Live Communications Server 2003 on a Microsoft Windows Small Business Server 2003-based network.

More information

Microsoft recommends that you install Live Communications Server on a computer that is running Microsoft Windows Server 2003 and that is not also running Windows Small Business Server. This configuration will free resources in Windows Small Business Server and may simplify upgrades of the Live Communications Server software in the future. However, if a separate server is not available, you can install Live Communications Server on a computer that is running Windows Small Business Server.

To install Live Communications Server on a computer that is running Windows Small Business Server 2003, or on a Windows Server 2003-based computer that is on a Windows Small Business Server 2003 network, follow these steps:
  1. Make sure that you have run the Configure E-mail and Internet Connection Wizard on the computer that is running Windows Small Business Server to configure your external e-mail domain name for Microsoft Exchange Server. For example, make sure that you have configured an e-mail domain, such as example.com.

    Note This procedure configures the default domain name for the Session Initiation Protocol (SIP) Uniform Resource Identifier (URI) for each user.
  2. Install Live Communications Server. To do this, run the Microsoft Office Live Communications Server 2003 Setup program, click Home Server, and then click Install. Follow the steps in the Live Communications Server - Setup Wizard to complete the installation of Live Communications Server.

    Note When you run the Live Communications Server Setup program, you must create a user account for the Real-time Communications (RTC) service. Microsoft recommends that you create a strong password for this account.
  3. Start Live Communications Server. To do this, click Start, point to Administrative Tools, and then click Live Communications Server.
  4. Right-click User Services Global Settings, and then click Properties.
  5. If your external e-mail domain does not appear on the Domains tab, click Add, type your external e-mail domain, and then click OK. For example, type example.com.
  6. Click OK, and then quit Live Communications Server.
  7. Create a new forward lookup zone for your external e-mail domain. For example, create a new forward lookup zone for example.com. To do this, follow these steps on the computer that is running Windows Small Business Server:
    1. Click Start, point to Administrative Tools, and then click DNS.
    2. Right-click Forward Lookup Zones, and then click New Zone.
    3. Click Next, click Primary zone, and then click Next.
    4. Click To all DNS servers in the Active Directory forest example.local where example.local is the name of your domain.
    5. Click Next, type the name of your external e-mail domain in the Zone name box, and then click Next. For example, type example.com, and then click Next.
    6. Click Allow only secure dynamic updates (recommended for Active Directory), click Next, and then click Finish.
  8. Expand the new forward lookup zone that you created, right-click the new forward lookup zone, and then click Other New Records.
  9. In the Select a resource record type list, click Service Location (SRV), and then click Create Record.
  10. In the Service list, type _sip.
  11. In the Protocol list, click _tcp if this option is not already selected.
  12. In the Port number box, type 5060.
  13. In the Host offering this service box, type the fully qualified internal host name for the computer that is running Live Communications Server.
  14. Click OK, and then click Done.
  15. Restart Live Communications Server. To do this, follow these steps on the computer that is running Live Communications Server:
    1. Start Live Communications Server.
    2. Expand Servers, right-click your server, and then click Stop.
    3. Right-click your server, and then click Start.
  16. If you are running Live Communications Server on a Windows Small Business Server computer that has two network adapters, Microsoft recommends that you configure Live Communications Server to listen only on the internal IP address of computer that is running Windows Small Business Server. To do this, follow these steps:
    1. Start Live Communications Server.
    2. Expand Servers, right-click your server, and then click Properties.
    3. Click the Connections tab, click All in the Connections list, and then click Edit.
    4. Click This IP address, click the internal IP address of the computer that is running Windows Small Business Server, and then click OK two times.
    5. Restart Live Communications Server.
  17. To enable user access to Live Communications Server, specify the SIP address and the home server in the user's properties. To do this, follow these steps on the computer that is running Windows Small Business Server:
    1. In Windows Small Business Server Server, use the Add User Wizard to create a new user.
    2. Right-click the new user who you created, and then click Properties.
    3. Click the Live Communications tab, click to select the Enable Live Communications for this user check box, and then verify that sip:username@example.com appears in the SIP URI box.
    4. In the Home Server list, click the fully qualified domain name of your Windows Small Business Server 2003 computer.
    5. Click Apply, and then click OK.
  18. To connect to Live Communications Server on a client computer, install Microsoft Windows Messenger 5.0 or later, and then configure Windows Messenger to sign in by using the SIP account.

    Note You cannot use MSN Messenger to connect to a Live Communications Server.

    To configure Windows Messenger 5.0 to sign in by using the SIP account, follow these steps:
    1. On the Tools menu in Windows Messenger 5.0, click Options.
    2. In the Options dialog box, click the Accounts tab.
    3. Click the My contacts include users of a SIP Communications Service check box, and then type the sign-in name for the user in the Sign-in name box. For example, type username@example.com.
    4. Click OK, and then click Click here to sign in.
If users cannot access external resources from your internal domain, follow the steps in the following Microsoft Knowledge Base article to help troubleshoot this issue:
300679 Internal Web clients are unable to access an externally-hosted Web site
For information about how to archive instant messages in Live Communications Server, see the "Deploy and manage IM content archiving" topic in Live Communications Server Help. To do this, follow these steps.

Note Enable the archiving of instant messages only if you want to retain all conversations that pass through your Live Communications Server computer. To archive instant messages, you must have Microsoft SQL Server 2000 installed.
  1. Start Live Communications Server.
  2. On the Help menu, click Help Topics.
  3. Expand Microsoft Office Live Communications Server 2003, Standard Edition, expand How To, and then expand Deploy and managing IM content archiving.
  4. See the "Install Message Queuing" topic, and then see the "Install Live Communications Server IM Archiving Service" topic.

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Article ID: 840415 - Last Review: January 22, 2013 - Revision: 4.0
Applies to
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition
  • Microsoft Office Live Communications Server 2003
Keywords: 
kbdeployment kbhowto kbinfo KB840415

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