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You receive a "Copy Error: Setup cannot copy the file Atapi.sys" error message when you try to install a Windows XP service pack, Windows XP Tablet PC Edition 2005, or Windows Server 2003 Service Pack 1
Article ID: 884675 - View products that this article applies to.
When you try to install one of the following programs, the installation stops:
Note Do not click Retry or change the Copy file from location if you receive this error message.
Setup cannot copy the file Atapi.sys
Ensure that the location specified below is correct, or change it and insert 'Windows XP System Files' in the drive you specify.
This issue may occur if you have one of the following programs installed:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
To work around this issue, follow these steps:
Note In these steps, you can substitute Windows XP SP2 with the service pack that you want to install.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 884675 - Last Review: July 28, 2006 - Revision: 4.4