Stop error in Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2: "0x00000050 PAGE_FAULT_IN_NONPAGED_AREA"

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Article ID: 951418 - View products that this article applies to.
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SYMPTOMS

On a computer that is running Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2, you receive the following Stop error message:
STOP 0x00000050 (parameter1, parameter2, parameter3, parameter4) PAGE_FAULT_IN_NONPAGED_AREA
Notes
  • The parameters in this error message vary, depending on the configuration of the computer.
  • Not all "Stop 0x00000050" errors are caused by this problem. This issue occurs when the Server service handles some SMB requests from some remote computers.

CAUSE

This issue occurs because of a timing issue in the Server service driver. This timing issue involves the operation that adds a new SMB session to the global session table and the operation that closes an SMB session. In this timing issue, the Server service driver synchronizes these operations incorrectly. When this behavior occurs, an SMB session is added to the global session table after the session is deleted. Therefore, an entry in the global session table references freed memory. When the freed memory is accessed, you receive the Stop error message that is mentioned in the "Symptoms" section.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems on the computer:
  • Windows Vista
  • Windows 7
  • Windows Server 2008
  • Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies to" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 0 . 20xxxWindows VistaRTMLDR
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Srvnet.sys6.0.6001.2263298,81612-Feb-201011:58x86
Srvnet.sys6.0.6002.2233798,81612-Feb-201011:46x86
Srv.sys6.0.6001.22632302,08012-Feb-201011:59x86
Srv.sys6.0.6002.22337302,59212-Feb-201011:46x86
For all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Srvnet.sys6.0.6001.22632140,80012-Feb-201012:16x64
Srvnet.sys6.0.6002.22337142,84812-Feb-201011:55x64
Srv.sys6.0.6001.22632451,58412-Feb-201012:16x64
Srv.sys6.0.6002.22337452,09612-Feb-201011:56x64
For all supported IA64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Srvnet.sys6.0.6001.22632286,20812-Feb-201012:01IA-64
Srvnet.sys6.0.6002.22337286,20812-Feb-201011:44IA-64
Srv.sys6.0.6001.22632964,09612-Feb-201012:01IA-64
Srv.sys6.0.6002.22337964,60812-Feb-201011:44IA-64
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Srvnet.sys6.1.7600.20639113,66409-Feb-201003:14x86
Srv.sys6.1.7600.20639310,78409-Feb-201003:15x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Srvnet.sys6.1.7600.20639162,30409-Feb-201003:41x64
Srv.sys6.1.7600.20639464,38409-Feb-201003:41x64
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Srvnet.sys6.1.7600.20639346,11209-Feb-201002:53IA-64
Srv.sys6.1.7600.206391,026,04809-Feb-201002:54IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional file information for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
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---
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---
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---
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---
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---
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---
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---
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---
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---
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Date (UTC)13-Feb-2010
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---
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Date (UTC)13-Feb-2010
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---
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---
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---
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---
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---
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---
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---
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---
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---
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_04c50466536d42edeb17ac7a0728a049_31bf3856ad364e35_6.0.6002.22337_none_d7ed3444a6e06a05.manifest
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---
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---
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---
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---
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---
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---
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---
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---
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---
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---
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---
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PlatformNot Applicable
---
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---
File namePackage_for_kb951418_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
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Date (UTC)13-Feb-2010
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PlatformNot Applicable
---
File namePackage_for_kb951418_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)13-Feb-2010
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PlatformNot Applicable
---
Additional files for all supported IA64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_631e4727188d11f027658c0029fd9666_31bf3856ad364e35_6.0.6002.22337_none_b6e3eb6db3dc54d9.manifest
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Time (UTC)03:23
SHA-1 hashNot Applicable
---
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SHA-1 hashNot Applicable
---
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File size706
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SHA-1 hashNot Applicable
---
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File size702
Date (UTC)13-Feb-2010
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SHA-1 hashNot Applicable
---
File nameIa64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.0.6001.22632_none_04430943295937c1.manifest
File versionNot Applicable
File size4,488
Date (UTC)12-Feb-2010
Time (UTC)16:14
SHA-1 hashNot Applicable
---
File nameIa64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.0.6002.22337_none_062e7c9d267b0b98.manifest
File versionNot Applicable
File size4,488
Date (UTC)12-Feb-2010
Time (UTC)15:35
SHA-1 hashNot Applicable
---
File nameIa64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.0.6001.22632_none_da64446a0fa5b8df.manifest
File versionNot Applicable
File size4,885
Date (UTC)12-Feb-2010
Time (UTC)16:11
SHA-1 hashNot Applicable
---
File nameIa64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.0.6002.22337_none_dc4fb7c40cc78cb6.manifest
File versionNot Applicable
File size4,885
Date (UTC)12-Feb-2010
Time (UTC)15:31
SHA-1 hashNot Applicable
---
File namePackage_1_for_kb951418~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,468
Date (UTC)13-Feb-2010
Time (UTC)03:23
SHA-1 hashNot Applicable
---
File namePackage_2_for_kb951418~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,468
Date (UTC)13-Feb-2010
Time (UTC)03:23
SHA-1 hashNot Applicable
---
File namePackage_3_for_kb951418~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,793
Date (UTC)13-Feb-2010
Time (UTC)03:23
SHA-1 hashNot Applicable
---
File namePackage_4_for_kb951418~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,795
Date (UTC)13-Feb-2010
Time (UTC)03:23
SHA-1 hashNot Applicable
---
File namePackage_for_kb951418_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)13-Feb-2010
Time (UTC)03:23
SHA-1 hashNot Applicable
---
File namePackage_for_kb951418_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,530
Date (UTC)13-Feb-2010
Time (UTC)03:23
SHA-1 hashNot Applicable
---
File namePackage_for_kb951418_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,706
Date (UTC)13-Feb-2010
Time (UTC)03:23
SHA-1 hashNot Applicable
---
File namePackage_for_kb951418_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)13-Feb-2010
Time (UTC)03:23
SHA-1 hashNot Applicable
---
File namePackage_for_kb951418_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,533
Date (UTC)13-Feb-2010
Time (UTC)03:23
SHA-1 hashNot Applicable
---
File namePackage_for_kb951418_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,718
Date (UTC)13-Feb-2010
Time (UTC)03:23
SHA-1 hashNot Applicable
---

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size1,459
Date (UTC)09-Feb-2010
Time (UTC)18:28
PlatformNot applicable
---
File nameX86_0c28267da7fa5efc0b5b5505062a2677_31bf3856ad364e35_6.1.7600.20639_none_a86ca3cd3850eff4.manifest
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File size700
Date (UTC)09-Feb-2010
Time (UTC)18:28
PlatformNot applicable
---
File nameX86_0f75dfd3be12c28cad24e9b771bac90a_31bf3856ad364e35_6.1.7600.20639_none_86374fa9f7e68828.manifest
File versionNot applicable
File size704
Date (UTC)09-Feb-2010
Time (UTC)18:28
PlatformNot applicable
---
File nameX86_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20639_none_047035b28a6c1fe7.manifest
File versionNot applicable
File size2,552
Date (UTC)09-Feb-2010
Time (UTC)07:25
PlatformNot applicable
---
File nameX86_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20639_none_da9170d970b8a105.manifest
File versionNot applicable
File size3,022
Date (UTC)09-Feb-2010
Time (UTC)07:14
PlatformNot applicable
---
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_20efa0a700e9c94c9f838a263e26c4c3_31bf3856ad364e35_6.1.7600.20639_none_547d057b025d45f0.manifest
File versionNot applicable
File size704
Date (UTC)09-Feb-2010
Time (UTC)18:28
PlatformNot applicable
---
File nameAmd64_e17a04b54f4e425d0201ed7e1a407673_31bf3856ad364e35_6.1.7600.20639_none_a94af58cee738a65.manifest
File versionNot applicable
File size708
Date (UTC)09-Feb-2010
Time (UTC)18:28
PlatformNot applicable
---
File nameAmd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20639_none_608ed13642c9911d.manifest
File versionNot applicable
File size2,554
Date (UTC)09-Feb-2010
Time (UTC)08:12
PlatformNot applicable
---
File nameAmd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20639_none_36b00c5d2916123b.manifest
File versionNot applicable
File size3,026
Date (UTC)09-Feb-2010
Time (UTC)08:00
PlatformNot applicable
---
File nameUpdate.mum
File versionNot applicable
File size1,689
Date (UTC)09-Feb-2010
Time (UTC)18:28
PlatformNot applicable
---
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_51598edbf5020e3974d365667784787c_31bf3856ad364e35_6.1.7600.20639_none_779523637fbb30e8.manifest
File versionNot applicable
File size702
Date (UTC)09-Feb-2010
Time (UTC)18:28
PlatformNot applicable
---
File nameIa64_546eb731fdabcdc110df0f32e4ba40be_31bf3856ad364e35_6.1.7600.20639_none_f4f765521d4ae0e1.manifest
File versionNot applicable
File size706
Date (UTC)09-Feb-2010
Time (UTC)18:28
PlatformNot applicable
---
File nameIa64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20639_none_0471d9a88a6a28e3.manifest
File versionNot applicable
File size2,553
Date (UTC)09-Feb-2010
Time (UTC)08:33
PlatformNot applicable
---
File nameIa64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20639_none_da9314cf70b6aa01.manifest
File versionNot applicable
File size3,024
Date (UTC)09-Feb-2010
Time (UTC)08:27
PlatformNot applicable
---
File nameUpdate.mum
File versionNot applicable
File size1,684
Date (UTC)09-Feb-2010
Time (UTC)18:28
PlatformNot applicable
---

Properties

Article ID: 951418 - Last Review: October 8, 2011 - Revision: 3.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Business N
  • Windows Vista Business N 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Basic N
  • Windows Vista Home Basic N 64-bit Edition
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbexpertiseadvanced kbfix kbautohotfix kbsurveynew kbqfe KB951418

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