SCVMM 2008 and SCVMM 2008 R2 P2V conversion fails with invalid character in XML when PowerPath is installed

Article ID: 969699 - View products that this article applies to.
Expand all | Collapse all
Source: Microsoft Support

RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom



When performing a Physical-to-Virtual (P2V) conversion with System Center Virtual Machine Manager 2008, it may fail with the following error:

 

 

Verify that localhost is online and can be accessed from your computer.  Then try to connect again.


Verify that the Virtual Machine Manager service on localhost is started, and then try to connect again.  If the problem persists, restart the Virtual Machine Manager service.

 

ID: 1612

 

Cause



This issue can occur if either the SCVMM server or source computer is running PowerPath version EMCPP.W2003_32.4.5.0.GA.exe + EMCPower.W2003_32.4.5.0.EF1.GA.exe.  The underlying reason is that PowerPath returns an invalid character in the data stream to SCVMM resulting in an exception.

 

<sample Dbgview trace>

00002313             87.01416779       [1904] 0770.093C::03/12-14:55:19.662#04:WatsonExceptionReport.cs(755): Unhandled exception caught.           

00002314             87.01510620       [1904] 0770.093C::03/12-14:55:19.662#04:WatsonExceptionReport.cs(756): Unhandled exception.         

00002315             87.05933380       [1904] 0770.093C::03/12-14:55:19.708#04:WatsonExceptionReport.cs(756): System.Xml.XmlException: '', hexadecimal value 0x11, is an invalid character. Line 2, position 113988.  

Resolution



To resolve this issue, please contact EMC for the latest version of PowerPath. 

 

More Information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

DISCLAIMER

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 969699 - Last Review: August 9, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Virtual Machine Manager 2008
  • Microsoft System Center Virtual Machine Manager 2008 R2 Workgroup Edition
Keywords: 
kbrapidpub kbnomt KB969699

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com