Article ID: 98502 - View products that this article applies to.
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In Word 6.0 for Windows, characters or drawing objects formatted with dark colors (such as Dk Magenta or Dk Cyan) print as black or as their non-dark counterparts (such as Magenta or Cyan) on some color printers. The screen displays the dark colors correctly, but they print out as black.
In Word 2.0 for Windows, characters formatted with dark colors print the same as their non-dark counterparts on some color printers. The screen displays dark colors correctly. For example, Dark Green and Green text are different on the screen, but they both print out as Green.
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Select the colored text or drawing objects, copy them, and paste them into Paintbrush or Microsoft Drawing. This will convert the images to a bitmap format. You can then copy them or update them back into the Word document.
With the Canon BJC 600, you can change the Media Type to Coated Paper, which allows the printer to print the dark colors correctly. To do this, follow these steps:
The following table lists colors as formatted in Word and as they print on a color printer:
Note: The above test was conducted with Windows version 3.1 on the following printers for Word 6.0
DeskJet BubbleJet 550C and 600 and Word 2.0 Word 6.0 Word 6.0 Color Prints As Prints As Prints As ----- --------- --------- --------- Black Black Black Black Blue Blue Blue Blue Cyan Cyan Cyan Cyan Green Green Green Green Magenta Magenta Magenta Magenta Red Red Red Red Yellow Yellow Yellow Yellow White White White White Dk Blue Blue Black Blue Dk Cyan Cyan Black Cyan Dk Green Green Black Green Dk Magenta Magenta Black Magenta Dk Red Red Black Red Dk Yellow Yellow Black Yellow Dk Gray Lt Gray Black White Lt Gray Lt Gray White White
and on the following printers for Word 2.0:
HP DeskJet 550C DESKJETC.DRV v5.0 Canon BJC 600 BJC600.DRV v2.0d
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
HP PaintJet XL PAINT.DRV v2.1 Star NX-2420 Rainbow STAR24E.DRV v1.2 Citizen 200GX color CIT9US.DRV v2.0 HP DeskJet 550C DESKJETC.DRV v3.0, v3.1
Article ID: 98502 - Last Review: October 21, 2013 - Revision: 2.3