Article ID: 885266 - View products that this article applies to.
After you install a software update that was built by using the Windows Installer version 3.0 SDK (MSI 3.0) on a Systems Management Server (SMS) 2003 Advanced Client computer, when you use Windows Installer 3.0 to remove the software update, the following registry subkey is not removed correctly and remains:
In this example, <SMS Client Version> represents the SMS 2003 client that is installed on the SMS 2003 Advanced Client and <update> represents the software update that is installed on the SMS 2003 Advanced Client. The actual registry subkey may appear similar to the following:
HKEY_LOCAL_MACHINE\Software\Microsoft\Updates\SMS Advanced Client\<SMS Client Version>\<update>
If you try to enumerate the
HKEY_LOCAL_MACHINE\Software\Microsoft\Updates\SMS Advanced Client\2.50.2726.0018\SMS2003AC-KB885266-x86
HKEY_LOCAL_MACHINE\Software\Microsoft\Updates\SMS Advanced Clientsubkey to determine the software updates that are installed on the SMS 2003 Advanced Client, you may receive incorrect update information. This problem may continue until the registry entry is removed.
Service pack informationTo resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/885643/ )How To obtain the latest Systems Management Server 2003 service pack
Download informationThe following file is available for download from the Microsoft Download Center:
Download the 885438 package now.
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Hotfix informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------------------------------- 29-Nov-2004 22:25 2.50.3174.1105 726,248 Sms2003-sp1-kb885266-x86-enu.exe 20-Oct-2004 08:25 665,088 Sms2003ac-sp1-kb885266-x86.msp
This hotfix needs to be applied to all your SMS 2003 Advanced Client computers.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Systems Management Server 2003 Service Pack 2.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Installation instructionsYou must install this hotfix on all the SMS 2003 Advanced Client computers before you try to remove any SMS 2003 Advanced Client update that was created by using the Windows Installer version 3.0 SDK. To install this hotfix, follow these steps: