SMS Management Point can return uncompressed data

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Article ID: 894604 - View products that this article applies to.
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SUMMARY

On a computer running Microsoft Systems Management Server (SMS) 2003 and configured as a Management Point, communication to networked clients occurs using only compressed data. This article discusses a new feature that allows an SMS management point to send uncompressed data for use with computers that are running Linux and Unix operating systems. For example, this feature allows a management point to exchange uncompressed data with computers that have used Vintela Management Extensions.

MORE INFORMATION

Service pack information

To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
885643 How To obtain the latest Systems Management Server 2003 service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to provide this new feature that is described in this article. This hotfix may receive additional testing. Therefore, if you do not need this feature at this time, we recommend that you wait for the next Microsoft Systems Management Server 2003 service pack that contains this hotfix.
The following file is available for download from the Microsoft Download Center:
Systems Management Server 2003 Service Pack 1 (SP1) Hotfix: SMS Management Point does not Accept Uncompressed Data
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Download
Download the 894604 package now. Release Date: June 15, 2005

For more information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

You must install System Management Server 2003 Service Pack 1 (SP1) before you install this hotfix.

Restart requirement

You do not have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
    Date         Time   Version            Size    File name
   --------------------------------------------------------------
   29-Apr-2005  16:39                        563  Smsconfig.inf
   25-Dec-2003  13:30  2.50.2726.154      40,960  Smsse.dll        

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Systems Management Server 2003 Service Pack 2.

MORE INFORMATION

Because of new architecture in SMS 2003, you must create a new package and a new program to advertise this hotfix to Advanced Client computers. We recommend that you let the software installation wizard automatically perform these tasks. However, you must create a distribution collection and the advertisement to update the SMS 2003 Advanced Client computers. The "Hotfix installation information" section describes how to create the collection and the advertisement.

If you try to run the self-extracting Sms2003-sp1-kb894604-x86-enu.exe executable on an SMS 2003 Advanced Client computer that is not also your SMS 2003 site server, you will receive the following error message:
This hotfix does not apply to this Systems Management role.
Additionally, the KB894604.log file may contain the following information:
Update.exe extended error code = 0xf0e5 Update.exe return code was masked to 0x643 for MSI custom action compliance.

Hotfix installation information

To install this hotfix, follow these steps:
Task 1: Download and extract the hotfix file
  1. Download and copy the SMS2003-SP1-KB894604-X86-xxx.exe file to a folder on your SMS primary site server.
Task 2: Create the Advanced Client collection
  1. On the SMS primary site server, click Start, point to All Programs, point to Systems Management Server, and then click SMS Administrator Console.
  2. Double-click Site Database.
  3. Right-click Collections, point to New, and then click Collection.
  4. In the Collection Properties dialog box, type Advanced Clients for 894604 in the Name text box.
  5. Click the Membership Rules tab, and then click the yellow button to open the Query Rule Properties dialog box.
  6. Type a name for the query, and then click Edit Query Statement.
  7. On the General tab, click Show Query Language.
  8. Paste or type the following query in the Query statement area:
    select * from SMS_R_System inner join SMS_G_System_SMS_ADVANCED_CLIENT_STATE on  
    SMS_G_System_SMS_ADVANCED_CLIENT_STATE.ResourceID = SMS_R_System.ResourceId where  
    SMS_R_System.ClientType = 1 and SMS_G_System_SMS_ADVANCED_CLIENT_STATE.Name =  
    "CcmFramework" and SMS_G_System_SMS_ADVANCED_CLIENT_STATE.Version < "2.50.3174.1142" 
    Note To use this query to create the database classes, you must have at least one Advanced Client computer in your inventory. This query identifies Advanced Client computers that do not have this hotfix installed. Additionally, the query identifies management points that have the Advanced Client installed.
  9. Click OK three times.
Task 3: Install the hotfix
  1. On the SMS site server computer, double-click the SMS2003-SP1-KB 894604-X86-xxx.exe file to start the installation wizard.
  2. Follow the steps in the installation wizard. After the installation files are copied, click Yes, I want to create a package and program now, and then click Next.
  3. Click Next to accept the default package name and the default program name.
  4. Click Next to accept the default package source location.
  5. Click Next on the Details page, and then click Finish. The KB894604 - Advanced Client Hotfix - <SiteCode> package and the KB894604 - Advanced Client Patch Install program are added in the SMS Administrator console.

    Note The wizard will prompt you to perform a site reset. The site reset updates the files on the management points. We recommend that you let the hotfix Setup wizard perform the site reset for you. However, if you choose No at the prompt, you must reset your SMS site later to update the management points. To manually reset an SMS site, follow these steps:
    1. Click Start, point to All Programs, point to Systems Management Server, and then click SMS Setup.
    2. Click Next two times.
    3. Click Modify or reset the current installation, and then click Next four times.
    4. Click Finish to reset the site.
Task 4: Distribute the hotfix to the Advanced Client computers
  1. In the SMS Administrator console, double-click Packages.
  2. Right-click the KB 894604 - Advanced Client Hotfix package, point to All Tasks, and then click Distribute Software.
  3. On the Welcome to the Distribute Package Wizard page, click Next.
  4. Click the check box next to the distribution points that you want to use, and then click Next three times.
  5. On the Advertisement Target page, click Advertise this program to an existing collection, and then click Browse.
  6. On the Browse Collection page, click Advanced Clients for 894604, and then click OK.
  7. Click Next two times.
  8. On the Advertise to Subcollections page, click Advertise the program only to members of the specified collection.
  9. Click Next three times, and then click Finish to complete the Distribute Package Wizard.
To perform a silent installation of this hotfix, follow these steps:
  1. Click Start, click Run, type cmd, and then click OK.
  2. At the command prompt, change to the folder that contains the SMS2003-SP1-KB 894604-X86-xxx.exe file, where xxx is the language of your SMS site server.
  3. At the command prompt, type SMS2003-SP1-KB 894604-X86-xxx.exe /s, and then press ENTER.

How to remove this hotfix

You can remove this hotfix if all the following conditions are true:
  • The computer has Windows Installer version 3.0 or a later version installed.
  • The client computer has SMS Advanced Client update 885266 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    885266 A registry entry remains on a Systems Management Server 2003 Advanced Client computer after you remove a software update that was built by using the Windows Installer version 3.0 SDK
  • The management point computer has rollback hotfix 885438 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    885438 An SMS 2003 management point is not rolled back to a previous state after you remove a management point hotfix
To remove the hotfix from the SMS site server, follow these steps:
  1. Click Start, point to Control Panel, and then click Add or Remove Programs.
  2. Click Hotfix for Systems Management Server 2003 (KB894604), and then click Remove.
  3. Perform an SMS site reset to roll back the management point to the earlier version. If you let the hotfix installation wizard perform the SMS site reset during hotfix installation, an SMS site reset automatically occurs after you remove the hotfix. If you manually reset an SMS site after the hotfix installation, you must manually reset the site after you remove the hotfix. To manually reset an SMS site, follow these steps:
    1. Click Start, point to All Programs, point to Systems Management Server, and then click SMS Setup.
    2. Click Next two times.
    3. Click Modify or reset the current installation, and then click Next four times.
    4. Click Finish to reset the site.
Note When you remove the hotfix, the package and the program that was created by the hotfix Setup wizard are not automatically removed.

To remove the hotfix from an SMS Advanced Client computer, follow these steps:
  1. Click Start, click Run, type cmd, and then click OK.
  2. At the command prompt, type the following command, and then press ENTER:
    msiexec /package ProductCode /uninstall PatchGUID /REINSTALL=All /REINSTALLMODE=maus 
    Note ProductCode is the GUID of the SMS Advanced Client software that is installed on the client computer. PatchGUID is the GUID for this specific SMS Advanced Client hotfix. The PatchGUID for this hotfix is {EC7FD355-C42B-40A5-B4ED-98413BE88341}.
To verify the product code for the version of the SMS 2003 Advanced Client that is installed, follow these steps:
  1. On the SMS 2003 Advanced Client computer, copy the following text to a new Notepad document:
    On Error Resume Next
    Dim installer : Set installer = Nothing
    Set installer = Wscript.CreateObject("WindowsInstaller.Installer") : CheckError
    Dim productName:productName = "SMS Advanced Client"
    Dim productCode, property, value, message
    For Each productCode In installer.Products : CheckError
    If LCase(installer.ProductInfo(productCode, "ProductName")) = LCase(productName)
    Then Exit For Next
    If IsEmpty(productCode) Then Wscript.Echo "Product is not registered: " & productName : Wscript.Quit 2
    WScript.Echo "ProductCode = " & productCode
  2. In Notepad, click File, click Save As, and then in the Save As dialog box, type GetACProdCode.vbs as the file name. Note the folder where you save the file.
  3. Click Start, click Run, type cmd, and then click OK.
  4. Move to the folder where you saved the GetACProdCode.vbs file.
  5. Type Cscript GetACProdCode.vbs, and then press ENTER.
Note You can also use the /quiet or /passive Windows Installer command-line options for automated deployments. For example, you can use these options when you run SMS software distribution or SMS logon scripts.

Properties

Article ID: 894604 - Last Review: October 27, 2006 - Revision: 3.4
APPLIES TO
  • Microsoft Systems Management Server 2003
Keywords: 
atdownload kbqfe kbcollections kbconfig kbinterop KB894604

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