XADM: Setup Fails when Installing Outlook Web Access

Article ID: 173509 - View products that this article applies to.
This article was previously published under Q173509
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SYMPTOMS

When running the Microsoft Exchange Server Setup program to install the Outlook Web Access (OWA) component, you may receive the following error:
Processing file E:\server\eng\setup\i386\webcon.ins, at or near line 9.
The system cannot find the file specified.
Microsoft Windows NT no: 0xc002002
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CAUSE

This error occurs because Active Server Pages (ASP) is not installed on the server.
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RESOLUTION

From the Windows NT Service Pack 3 compact disk, run IIS30\ASP\i386\ASP.EXE to install ASP and then install OWA.
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Properties

Article ID: 173509 - Last Review: October 28, 2006 - Revision: 3.3
APPLIES TO
  • Microsoft Exchange Server 5.5 Standard Edition
Keywords: 
kberrmsg kbprb kbsetup KB173509
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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