Article ID: 325069 - View products that this article applies to.
This article was previously published under Q325069
When you try to install Office 2000, you may receive an error message similar to the following:
Error 1324. The folder path 'Documents and Settings' contains an invalid character.
This behavior may occur if both of the following conditions are true:
To resolve this problem follow these steps.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
For additional information about how to enable long file name support on FAT partitions and how to disable the 8.3 name creation on all NTFS file system partitions, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/116342/EN-US/ )How to Disable Long File Name Support on FAT Partitions
(http://support.microsoft.com/kb/121007/EN-US/ )How to Disable the 8.3 Name Creation on NTFS Partitions
(http://support.microsoft.com/kb/237915/EN-US/ )OFF2000: Windows Installer Error 1324 When You Run Setup
Article ID: 325069 - Last Review: February 1, 2007 - Revision: 2.6
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