Article ID: 161917 - View products that this article applies to.
This article was previously published under Q161917
When printing italicized text using the 12 point Times New Roman font on an IBM or LexMark PostScript printer, incorrect output may result. The italicized letters overwrite the preceding space. Increasing the number of different fonts and point sizes, or including graphics makes the problem more pronounced.
This problem occurs because Windows NT substitutes the TrueType font for a PostScript font that resides on the printer to help speed printing. The drivers use the metrics from the substituted PostScript font instead of the TrueType font when placing the characters.
There are two workarounds to this issue:
Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Contact us for more help
Connect with Answer Desk for expert help.