A System Center Configuration Manager 2007 MDT Task Sequence fails with "An error occurred when loading the task sequence"

Article ID: 2468097 - View products that this article applies to.
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Symptoms

After clicking the Finish button when attempting to create an Microsoft Deployment Toolkit (MDT) task sequence, the task sequence may fail to create with the following error:

An error occurred when loading the task sequence

The TaskSequenceProvider.log may also show errors similar to the following:

Failed to load class properties and qualifiers for class BDD_UsePackage in task sequence. 0x80041002 (2147749890) TaskSequenceProvider 11/18/2010 8:28:12 AM 1204 (0x04B4)
Failed to load node Use Toolkit Package from XML into WMI 0x80041002 (2147749890) TaskSequenceProvider 11/18/2010 8:28:12 AM 1204 (0x04B4)
Failed to load children steps for node "Execute Task Sequence" from XML 0x80041002 (2147749890) TaskSequenceProvider 11/18/2010 8:28:12 AM 1204 (0x04B4)
Failed to load children steps for node "" from XML 0x80041002 (2147749890) TaskSequenceProvider 11/18/2010 8:28:12 AM 1204 (0x04B4)
Failed to load XML for the task sequence into WMI 0x80041002 (2147749890) TaskSequenceProvider 11/18/2010 8:28:12 AM 1204 (0x04B4)

Cause

This error can occur if the MDT WMI classes are not properly registered.

Resolution

To resolve this issue follow the steps below:

1. Close all of your remote and local SCCM admin console sessions.

2. Log on to your Configuration Manager server and select Start -> All Programs -> Microsoft Deployment Toolkit -> Configure ConfigMgr Integration.

3. In the Configure ConfigMgr Integration wizard, select “Remove the ConfigMgr custom action definitions” and then click next to remove all the definitions.

4. Re-run Configure ConfigMgr Integration again, and select “Install the ConfigMgr extensions”

Once you do this try creating the Task Sequence again.  It should now complete successfully.

More Information

This error occurs because the BDD_* WMI classes have not been correctly registered under the \root\SMS\site_<sitecode> namespace in WMI.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2468097 - Last Review: December 8, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007 Service Pack 2
Keywords: 
KB2468097

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