Article ID: 2500681 - View products that this article applies to.
When you try to remove a feature of AVIcode 5.6 or an earlier version, you receive the following message:
Please install .NET Framework 2.0 before installing Intercept Studio.
This prevents you from removing the AVIcode feature. For example, this problem may prevent removal of AVIcode SE-Viewer, AVIcode Intercept Agent or the AVIcode .NET Enterprise Management Pack.
The installer (.MSI) files have launch conditions to check whether version 1.1 or 2.0 of the .NET Framework is installed. However, the installer fails to detect older .NET Framework versions if you have a more recent version installed. For example, the affected system may have .NET Framework 4.0.
Upgrade to the 5.7 version of the AVIcode feature that you are trying to remove. After you complete the upgrade, uninstall the 5.7 version.
For example, if you are trying to remove the 5.5 version of the AVIcode Intercept Agent, upgrade to the 5.7 version by running Agent5_7.msi or Agent5_7x64.msi. After the upgrade, use Programs and Features in Control Panel to uninstall AVIcode Intercept Agent 5.7.
To download AVIcode 5.7, select the appropriate link on the AVIcode Home page:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.