Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
The Folder Redirection Feature Does Not Function
Article ID: 274789 - View products that this article applies to.
This article was previously published under Q274789
If you enable your computer's Folder Redirection feature for a folder, such as, My Documents, and that folder is also available offline, the following behavior may occur:
This behavior may occur because you made changes to a file or files in the redirected folder while offline and those changes have not been synchronized with the network version. If the original network version of the redirected folder is not available to synchronize the changes, the folder is unable to be redirected to a new network location.
To resolve this behavior, you must make the previous network location of the redirected folder available and enable the offline files to be synchronized. When the offline files are synchronized, the folder can be redirected to a new location.
If the original network location of the redirected files cannot be returned online, reset the offline files cache or database on each client that is affected.
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/230738/EN-US/ )How to Restart the Offline Files Cache/Database
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.