Error message when you add a contract detail to a contract in Microsoft Dynamics CRM 3.0: "The start or end date is not valid" The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
In Microsoft Dynamics CRM 3.0, you add a contract detail to a contract. When you save the contract detail, you receive the following error message:
Contracts Error
This problem occurs if the following conditions are true:
The time zone in which the contract detail is added differs from the time zone in which the contract is created.
The contract detail contains an active date that is the same as the active date of the contract.
The contract detail contains an expiration date that is the same as the expiration date of the contract.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel.
Microsoft Dynamics CRM 3.0 server
File name File version File size Date Time Platform Setup.exe 3.0.5300.1630 474,984 13-Nov-2007 17:54 x86 Articleseditcontent.xsl Not applicable 5,527 17-Aug-2007 22:06 Not applicable Crmbulkmailservice.exe 3.0.5300.1826 2,833,424 26-Mar-2008 22:02 x86 Crmmsg.dll 1.2.3297.123 16,088 13-Nov-2007 17:54 x86 Crmnativeinteropproxy.dll 3.0.5300.1826 3,403,792 26-Mar-2008 07:05 x86 Crmobjectmodel.dll 3.0.5300.1826 6,742,032 26-Mar-2008 22:05 x86 Crmsecurity.dll 3.0.5300.1826 770,576 26-Mar-2008 22:06 x86 Crmworkflowservice.exe 3.0.5300.1826 3,890,192 26-Mar-2008 22:02 x86 Edit_article.aspx Not applicable 6,927 26-Mar-2008 04:54 Not applicable Find.aspx Not applicable 3,192 29-Jan-2008 00:00 Not applicable Grid.htc Not applicable 17,560 29-Jan-2008 00:00 Not applicable Help.css Not applicable 1,137 29-Jan-2008 00:00 Not applicable Help.js Not applicable 4,042 29-Jan-2008 00:00 Not applicable Help_toc.xsl Not applicable 3,837 29-Jan-2008 00:00 Not applicable Kbtemplateeditor.js Not applicable 5,666 10-Dec-2007 21:05 Not applicable Listaction.js Not applicable 9,102 10-Dec-2007 21:05 Not applicable Microsoft.crm.application.components.application.dll 3.0.5300.1826 689,168 26-Mar-2008 06:54 x86 Microsoft.crm.application.components.core.dll 3.0.5300.1826 291,856 26-Mar-2008 21:55 x86 Microsoft.crm.application.components.platform.dll 3.0.5300.1826 369,680 26-Mar-2008 21:55 x86 Microsoft.crm.application.components.strings.dll 3.0.5300.1826 726,032 26-Mar-2008 21:55 x86 Microsoft.crm.application.components.ui.dll 3.0.5300.1826 222,224 26-Mar-2008 21:53 x86 Microsoft.crm.application.pages.dll 3.0.5300.1826 971,792 26-Mar-2008 21:54 x86 Microsoft.crm.dll 3.0.5300.1826 381,968 26-Mar-2008 21:55 x86 Microsoft.crm.managedinterop.dll 3.0.5300.1826 82,960 26-Mar-2008 21:55 x86 Microsoft.crm.metadatahelper.dll 3.0.5300.1826 82,960 26-Mar-2008 21:55 x86 Microsoft.crm.objectmodel.dll 3.0.5300.1826 324,624 26-Mar-2008 21:55 x86 Microsoft.crm.platform.bulkoperationcontrolassembly.dll 3.0.5300.1826 37,904 26-Mar-2008 21:42 x86 Microsoft.crm.platform.server.dll 3.0.5300.1826 246,800 26-Mar-2008 21:55 x86 Microsoft.crm.reports.reportschedule.dll 3.0.5300.1826 99,344 26-Mar-2008 21:43 x86 Microsoft.crm.tools.workflowlibrary.dll 3.0.5300.1826 275,472 26-Mar-2008 21:43 x86 Mscrmcustom.dll 3.0.5300.1656 181,096 13-Nov-2007 17:54 x86 Msvcr71.dll 7.10.3052.4 355,032 13-Nov-2007 17:54 x86 Pkgutil.cmd Not applicable 113 13-Nov-2007 02:54 Not applicable Pkgutil.exe 1.2.3297.101 88,792 13-Nov-2007 17:54 x86 Print_dlg.aspx Not applicable 8,822 16-Nov-2007 21:15 Not applicable Toc.aspx Not applicable 4,466 29-Jan-2008 00:00 Not applicable Crmsecurity.dll 3.0.5300.1826 770,576 26-Mar-2008 22:06 x86 Microsoft.crm.dll 3.0.5300.1 375,560 17-Nov-2005 04:39 x86 Microsoft.crm.managedinterop.dll 3.0.5300.1 80,648 17-Nov-2005 04:38 x86 Microsoft.crm.metadatahelper.dll 3.0.5300.1 80,648 17-Nov-2005 04:38 x86 Microsoft.crm.objectmodel.dll 3.0.5300.1 318,216 17-Nov-2005 04:39 x86 Microsoft.crm.platform.server.dll 3.0.5300.1 244,488 17-Nov-2005 04:39 x86 Crmdbhotfix.dll 3.0.5300.1656 105,832 13-Nov-2007 17:54 x86 Crmhotfix.cdf Not applicable 15,742 26-Mar-2008 23:14 Not applicable Kb927207_client.dll 3.0.5300.1826 69,136 26-Mar-2008 21:58 x86 Kb930604_client.dll 3.0.5300.1826 72,720 26-Mar-2008 21:58 x86 Kb930610_client.dll 3.0.5300.1826 116,752 26-Mar-2008 21:58 x86 Kb931627_client.dll 3.0.5300.1826 159,760 26-Mar-2008 21:58 x86 Kb932205_client.dll 3.0.5300.1826 71,184 26-Mar-2008 21:58 x86 Kb933214_client.dll 3.0.5300.1826 78,352 26-Mar-2008 21:58 x86 Kb933423_client.dll 3.0.5300.1826 98,320 26-Mar-2008 21:58 x86 Kb933658_client.dll 3.0.5300.1826 74,768 26-Mar-2008 21:59 x86 Kb935529_client.dll 3.0.5300.1826 78,864 26-Mar-2008 21:59 x86 Kb935844_client.dll 3.0.5300.1826 122,896 26-Mar-2008 21:59 x86 Kb936019_client.dll 3.0.5300.1826 69,648 26-Mar-2008 21:59 x86 Kb936204_client.dll 3.0.5300.1826 99,856 26-Mar-2008 21:59 x86 Kb938125_client.dll 3.0.5300.1826 69,648 26-Mar-2008 21:59 x86 Kb938238_client.dll 3.0.5300.1826 77,840 26-Mar-2008 21:59 x86 Kb940496_client.dll 3.0.5300.1826 79,376 26-Mar-2008 21:59 x86 Kb940761_client.dll 3.0.5300.1826 88,592 26-Mar-2008 06:59 x86 Kb944256_client.dll 3.0.5300.1826 88,080 26-Mar-2008 21:59 x86 Mscrmcustom.dll 3.0.5300.1656 181,096 13-Nov-2007 17:54 x86
Microsoft Dynamics CRM client for Microsoft Office Outlook
File name File version File size Date Time Platform Articleseditcontent.xsl Not applicable 5,527 17-Aug-2007 22:06 Not applicable Crmmsg.dll 1.2.3297.123 16,088 13-Nov-2007 17:54 x86 Crmnativeinteropproxy.dll 3.0.5300.1826 3,403,792 26-Mar-2008 22:05 x86 Crmobjectmodel.dll 3.0.5300.1826 6,742,032 26-Mar-2008 22:05 x86 Crmsecurity.dll 3.0.5300.1826 770,576 26-Mar-2008 22:06 x86 Edit_article.aspx Not applicable 6,927 26-Mar-2008 04:54 Not applicable Find.aspx Not applicable 3,192 29-Jan-2008 00:00 Not applicable Grid.htc Not applicable 17,560 29-Jan-2008 00:00 Not applicable Help.css Not applicable 1,137 29-Jan-2008 00:00 Not applicable Help.js Not applicable 4,042 29-Jan-2008 00:00 Not applicable Help_toc.xsl Not applicable 3,837 29-Jan-2008 00:00 Not applicable Listaction.js Not applicable 9,102 10-Dec-2007 21:05 Not applicable Microsoft.crm.application.components.application.dll 3.0.5300.1826 599,056 26-Mar-2008 21:54 x86 Microsoft.crm.application.components.core.dll 3.0.5300.1826 295,952 26-Mar-2008 21:52 x86 Microsoft.crm.application.components.platform.dll 3.0.5300.1826 410,640 26-Mar-2008 21:52 x86 Microsoft.crm.application.components.strings.dll 3.0.5300.1826 726,032 26-Mar-2008 06:52 x86 Microsoft.crm.application.components.ui.dll 3.0.5300.1826 222,224 26-Mar-2008 21:54 x86 Microsoft.crm.application.pages.dll 3.0.5300.1826 738,320 26-Mar-2008 21:54 x86 Microsoft.crm.dll 3.0.5300.1826 381,968 26-Mar-2008 21:52 x86 Microsoft.crm.managedinterop.dll 3.0.5300.1826 82,960 26-Mar-2008 21:51 x86 Microsoft.crm.metadatahelper.dll 3.0.5300.1826 82,960 26-Mar-2008 21:52 x86 Microsoft.crm.objectmodel.dll 3.0.5300.1826 324,624 26-Mar-2008 21:52 x86 Microsoft.crm.platform.server.dll 3.0.5300.1826 246,800 26-Mar-2008 21:52 x86 Mscrmcustom.dll 3.0.5300.1656 181,096 18-Feb-2008 16:03 x86 Msvcr71.dll 7.10.3052.4 355,032 13-Nov-2007 17:54 x86 Pkgutil.cmd Not applicable 113 13-Nov-2007 02:54 Not applicable Pkgutil.exe 1.2.3297.101 88,792 13-Nov-2007 17:54 x86 Print_dlg.aspx Not applicable 8,822 16-Nov-2007 21:15 Not applicable Toc.aspx Not applicable 4,466 29-Jan-2008 00:00 Not applicable Microsoft.crm.dll 3.0.5300.1 375,576 17-Nov-2005 04:42 x86 Microsoft.crm.managedinterop.dll 3.0.5300.1 80,664 17-Nov-2005 04:42 x86 Microsoft.crm.metadatahelper.dll 3.0.5300.1 80,664 17-Nov-2005 04:42 x86 Microsoft.crm.objectmodel.dll 3.0.5300.1 318,232 17-Nov-2005 04:42 x86 Microsoft.crm.platform.server.dll 3.0.5300.1 244,504 17-Nov-2005 04:42 x86 Crmhotfix.cdf Not applicable 8,966 26-Mar-2008 23:13 Not applicable Mscrmcustom.dll 3.0.5300.1656 181,096 18-Feb-2008 16:03 x86
Microsoft Dynamics CRM client for Microsoft Office Outlook Compatibility Update
File name File version File size Date Time Platform Setup.xml Not applicable 3,821 26-Mar-2008 23:35 Not applicable V3cclientpatch30.msp Not applicable 2,927,104 27-Mar-2008 00:06 Not applicable Articleseditcontent.xsl Not applicable 5,527 17-Aug-2007 22:06 Not applicable Crmnativeinteropproxy.dll 3.0.5300.1826 3,403,792 26-Mar-2008 07:05 x86 Crmobjectmodel.dll 3.0.5300.1826 6,742,032 26-Mar-2008 22:05 x86 Crmsecurity.dll 3.0.5300.1826 770,576 26-Mar-2008 22:06 x86 Edit_article.aspx Not applicable 6,927 26-Mar-2008 04:54 Not applicable Find.aspx Not applicable 3,192 29-Jan-2008 00:00 Not applicable Grid.htc Not applicable 17,560 29-Jan-2008 00:00 Not applicable Help.css Not applicable 1,137 29-Jan-2008 00:00 Not applicable Help.js Not applicable 4,042 29-Jan-2008 00:00 Not applicable Help_toc.xsl Not applicable 3,837 29-Jan-2008 00:00 Not applicable Listaction.js Not applicable 9,102 10-Dec-2007 21:05 Not applicable Microsoft.crm.application.components.application.dll 3.0.5300.1826 599,056 26-Mar-2008 21:53 x86 Microsoft.crm.application.components.core.dll 3.0.5300.1826 295,952 26-Mar-2008 21:54 x86 Microsoft.crm.application.components.platform.dll 3.0.5300.1826 410,640 26-Mar-2008 21:54 x86 Microsoft.crm.application.components.strings.dll 3.0.5300.1826 726,032 26-Mar-2008 21:54 x86 Microsoft.crm.application.components.ui.dll 3.0.5300.1826 222,224 26-Mar-2008 21:53 x86 Microsoft.crm.application.pages.dll 3.0.5300.1826 738,320 26-Mar-2008 21:53 x86 Microsoft.crm.dll 3.0.5300.1826 381,968 26-Mar-2008 21:54 x86 Microsoft.crm.managedinterop.dll 3.0.5300.1826 82,960 26-Mar-2008 21:54 x86 Microsoft.crm.metadatahelper.dll 3.0.5300.1826 82,960 26-Mar-2008 21:54 x86 Microsoft.crm.objectmodel.dll 3.0.5300.1826 324,624 26-Mar-2008 21:54 x86 Microsoft.crm.platform.server.dll 3.0.5300.1826 246,800 26-Mar-2008 21:54 x86 Print_dlg.aspx Not applicable 8,822 16-Nov-2007 21:15 Not applicable Toc.aspx Not applicable 4,466 29-Jan-2008 00:00 Not applicable Setup.xml Not applicable 1,755 26-Mar-2008 23:33 Not applicable V3clightclientpatch30.msp Not applicable 584,704 27-Mar-2008 00:06 Not applicable Microsoft.crm.application.components.core.dll 3.0.5300.1826 295,952 26-Mar-2008 21:54 x86 Microsoft.crm.application.components.platform.dll 3.0.5300.1826 410,640 26-Mar-2008 21:54 x86 Microsoft.crm.application.components.strings.dll 3.0.5300.1826 726,032 26-Mar-2008 21:54 x86 Microsoft.crm.dll 3.0.5300.1826 381,968 26-Mar-2008 21:54 x86 Microsoft.crm.platform.server.dll 3.0.5300.1826 246,800 26-Mar-2008 21:54 x86
Installation information Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 server components or the Microsoft Dynamics CRM client for Outlook.
Prerequisites You must have Microsoft Dynamics CRM 3.0 installed to apply this hotfix.
Restart requirement If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.
Removal information To remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Microsoft Windows 2000, use
Add or Remove Programs in Control Panel.
System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000.
The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB949106$\Spuninst folder.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
832475
(http://support.microsoft.com/kb/832475/
)
Description of the new features in the package installer for Windows software updates
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
887283
(http://support.microsoft.com/kb/887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards
Article ID: 949106 - Last Review: April 4, 2008 - Revision: 1.2
kbautohotfix kbmbsservice kberrmsg kbhotfixserver kbqfe kbmbsmigrate KB949106
Was this information helpful?
How much effort did you personally put forth to use this article?
Tell us why and what can we do to improve this information
Thank you! Your feedback is used to help us improve our support content. For more assistance options, please visit the
Help and Support Home Page .
Back to the top
