Windows 2000 with Integration Services may shut down slowly while running as a guest on Server 2008 with Hyper-V

Article ID: 959781 - View products that this article applies to.
Expand all | Collapse all
Source: Microsoft Support

RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Action

Consider the following scenario.  You run Windows 2000 as a Guest Operating System in a virtual machine on Windows Server 2008 with Hyper-V, and install the Integration Services in the Guest Operating System.

Result

You may experience shut down times of five minutes or more.  Also, you may see the following in the System Event Log:

Event Type: Warning
Event Source: WMI
Event Category: None
Event ID: 54
Description: The description for Event ID ( 54 ) in Source ( WMI ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: \Device\WMIServiceDevice.
Data:
0000: 00000000 00500001 00000000 80040036
0010: 00000000 00000000 00000000 00000000
0020: 00000000 00000000

Cause

The Integration Service drivers cause I/O Request Packets (IRPs) to be orphaned, which time out after five minutes.  Shut down should continue normally after the IRPs have been retired.

Resolution



Disabling the WMI service or not installing the Integration Services should resolve the issue.

Alternatively, you can wait for the shut down to complete; this may take five minutes or more.

DISCLAIMER

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

Properties

Article ID: 959781 - Last Review: November 7, 2008 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbnomt kbrapidpub KB959781

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com