Description of Cumulative Update 1 for System Center Service Manager 2010

Article translations Article translations
Article ID: 983572
Expand all | Collapse all

On This Page

SUMMARY

Cumulative Update 1 for Microsoft System Center Service Manager 2010 is a rollup of fixes for System Center Service Manager 2010. This cumulative update is also a prerequisite for Service Manager Authoring Tool 1.0 Release Candidate. Additionally, this cumulative update contains a fix for a problem in which out-of-box workflows are run multiple times.

The following fixes are included in this update:
  • Duplicate notifications or workflows on successive record updates.
  • Analyst Portal error when you select View Change Requests with Manual Activities to complete.
  • Self Service Portal Change Request Category drop-down list items are not localized.
  • Help documentation is not localized.
  • Some relationship properties are not propagated correctly to Data Warehouse.
  • "Activity Status Changed" workflow does not work correctly after a Management Pack that has a class extension is imported.
  • Extended properties that are used in workflow parameters are not resolved correctly.
  • Form customization fixes.

MORE INFORMATION

Cumulative Update 3 for Microsoft System Center Service Manager 2010 is available for download at the Microsoft Download website. Cumulative Update 3 (CU3) is a rollup of fixes for System Center Service Manager 2010. It supersedes Cumulative Update 1 (CU1) and Cumulative Update 2 (CU2). It contains a superset of the fixes that are provided in CU2 and CU1. It can be applied to CU1 or to CU2 or directly to a Service Manager 2010 installation.

Collapse this imageExpand this image
Download
Download the Cumulative Update 3 for Microsoft System Center Service Manager 2010 package now.

For more information about CU3, click the following article number to view the article in the Microsoft Knowledge Base:

2390520 Description of Cumulative Update 3 for System Center Service Manager 2010
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Components that this cumulative update applies

This cumulative update applies to the following Service Manager components:
  • Service Manager Management Server (SM Server)
  • Data Warehouse Management Server (DW Server)
  • Self-Service Portal
  • ServiceManager Console
You can apply this cumulative update to these components. However, if the Self-Service Portal or the Service Manager Console is running on a system that has an English language locale, you do not have to apply this cumulative update on that system. The fixes for the Self-Service Portal and for the Service Manager Console are only for systems that have non-English language locales.

Properties

Article ID: 983572 - Last Review: October 27, 2010 - Revision: 6.0
Keywords: 
kbprb kbsurveynew kbhotfixrollup atdownload KB983572

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com