SMS: SP1: Copylog.tcf File Does Not Reflect Which Site Last Updated the Logon Point

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Article ID: 249077 - View products that this article applies to.
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
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SYMPTOMS

In a domain controlled by multiple sites, the Copylog.tcf file in the Smslogon\Config folder on a logon point lists logon point files and the site that last checked to see if that file should be updated. The Copylog.tcf file should actually list the site that last updated each logon point file, not the site that merely checked the logon point file.

Because of the cyclic redundancy check (CRC) that is performed on some client files, the Systems Management Server (SMS) Service Pack 2 (SP2) client depends on the Copylog.tcf file working the way in which it was originally designed. The client code looks at the Copylog.tcf file to determine the site from which it should obtain the CRC values. In a shared domain where sites are not being upgraded simultaneously, client components may not be installed or upgraded because of the CRC mismatches, if an older site most recently performed a logon point update but a newer site is incorrectly listed in the Copylog.tcf file.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft. This fix is one of two fixes that are required for SMS 2.0 sites with Service Pack 1 (build 1380) before any site can be upgraded to SMS 2.0 SP2. This fix is included in the Smsqfe folder on the SP2 CD-ROM. Detailed instructions for hotfix installation are also included in the Release Notes that accompany the service pack.

For additional information about the accompanying fix that you must apply to SMS 2.0 sites with Service Pack 1 (build 1380), click the article number below to view the article in the Microsoft Knowledge Base:
252717 SMS: SP1: CCM Avoids Installation Attempts on SP2 Clients
For additional information about these fixes and similar fixes that you must apply to SMS 2.0 sites without Service Pack 1 (build 1239), click the article number below to view the article in the Microsoft Knowledge Base:
261931 SMS: Required Hotfixes Before Installing SMS 2.0 SP2
To avoid the condition described in the "Symptoms" section of this article, you must apply the fix described in this article to all SMS 2.0 sites with Service Pack 1 (build 1380) before any site is upgraded to SMS 2.0 SP2. Click the following file name to download the file from the Microsoft Download Center:
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Download Q249077.exe now
WARNING: This hotfix may not install on some secondary sites even though the hotfix installation may appear to run successfully. These hotfixes check for the existence of the Full Version value in the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Setup
If you have secondary sites that were either installed or upgraded directly from the primary site, this key may not be created or properly updated. Before applying this hotfix, please verify the existence of this key on all secondary sites. The Qxxxxxx.log file that is generated when you install the hotfix will state that the version is 000. To correct this, manually create or update the registry value. To create or update this value on secondary sites, use the following steps.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Using Regedit or Regedt32, locate the following registry key:
    HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Setup
  2. If the Full Version key exists, manually update it using these corresponding values:
    Release version (build 1239): 2.00.1239.0000
    SP1 version (build 1380): 2.00.1380.1000
  3. If the registry value does not exist, create the value and supply the appropriate value from step 2.

    Using Regedit

    1. Right-click the Setup key, and then click New, String Value.
    2. Name this value Full Version.
    3. Double-click the Full Version value and supply the correct version listed in step 2.

    Using Regedt32

    1. Click to highlight the Setup key.
    2. On the Edit menu, click Add Value.
    3. For the Value Name, type Full Version.

      NOTE: The Data Type should be REG_SZ.
    4. Click OK.
    5. You are prompted for the string value. Type the appropriate version from step 2, and then click OK.
You should now see the Full Version value listed under the Setup key, which reflects the version you typed. After you finish this process, continue to apply the hotfix.

The English-language version of the fix should have the following file attributes or later:
   Date     Time      Version         Size      File name      Platform
   --------------------------------------------------------------------
   1/3/00   11:38am   2.0.1380.1105   174,960   Nt_logon.dll   I386
   1/3/00   11:38am   2.0.1380.1105   305,936   Nt_logon.dll   Alpha   

				
NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

Refer to the "More Information" section of this article for installation instructions. For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

STATUS

Microsoft has confirmed that this is a problem in Systems Management Server 2.0 Service Pack 1.

MORE INFORMATION

This hotfix is required for interoperability between SMS 2.0 sites with Service Pack 1 (build 1380) and SMS 2.0 SP2 sites.

NOTE: You must install this hotfix on all SMS sites that share a domain with other SMS sites.

To install the hotfix update, use the appropriate method.

Method 1: Using the Update Installer

NOTE: This method is only for I386-based computers.
  1. Copy the update folder structure to a share on your network. Q249077.exe is a Microsoft Windows Installer file that updates specific files on your site server.
  2. Log on to your site server using an account with administrative privileges.
  3. On the site server, close the SMS Administrator console.
  4. Run Q249077.exe and follow the directions in the wizard. You can run the file in Quiet mode using the /s switch.

Method 2: Manual Installation

  1. Close the SMS Administrator console and stop the SMS Site Component Manager and SMS Executive services.
  2. Replace the Nt_logon.dll file in the sms_root_directory\Bin\platform folder with the version obtained from the update.
  3. Restart the SMS Site Component Manager and SMS Executive services.

Properties

Article ID: 249077 - Last Review: February 28, 2014 - Revision: 3.1
APPLIES TO
  • Microsoft Systems Management Server 2.0 Service Pack 1
Keywords: 
kbnosurvey kbarchive kbqfe kbhotfixserver kbbug kbdiscovery kbfix kbgraphxlinkcritical kbsms200sp2fix KB249077

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