Article ID: 251070 - View products that this article applies to.
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
In a domain controlled by multiple sites, the Copylog.tcf file in the Smslogon\Config folder on a logon point lists logon point files and the site that last checked to see if that file should be updated. The Copylog.tcf file should actually list the site that last updated each logon point file, not the site that merely checked the logon point file.
Because of the cyclic redundancy check (CRC) that is performed on some client files, the Systems Management Server (SMS) Service Pack 2 (SP2) client depends on the Copylog.tcf file working the way in which it was originally designed. The client code looks at the Copylog.tcf file to determine the site from which it should obtain the CRC values. In a shared domain where sites are not being upgraded simultaneously, client components may not be installed or upgraded because of the CRC mismatches, if an older site most recently performed a logon point update but a newer site is incorrectly listed in the Copylog.tcf file.
A supported fix that corrects this problem is now available from Microsoft. This fix is one of two fixes that are required for SMS 2.0 sites without Service Pack 1 (build 1239) before any site can be upgraded to SMS 2.0 SP2. This fix is included in the Smsqfe folder on the SP2 CD-ROM. Detailed instructions for hotfix installation are also included in the Release Notes that accompany the service pack.
For additional information about the accompanying fix that you must apply to SMS 2.0 sites without Service Pack 1 (build 1239), click the article number below to view the article in the Microsoft Knowledge Base:
252718For additional information about these fixes and similar fixes that you must apply to SMS 2.0 sites with Service Pack 1 (build 1380), click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/252718/EN-US/ )SMS: CCM Avoids Installation Attempts on SP2 Clients
261931To avoid the condition described in the "Symptoms" section of this article, you must apply the fix described in this article to all SMS 2.0 sites without Service Pack 1 (build 1239) before any site is upgraded to SMS 2.0 SP2. Click the following file name to download the file from the Microsoft Download Center:
(http://support.microsoft.com/kb/261931/EN-US/ )SMS: Required Hotfixes Before Installing SMS 2.0 SP2
WARNING: This hotfix may not install on some secondary sites even though the hotfix installation may appear to run successfully. These hotfixes check for the existence of the Full Version value in the following registry key:
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HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\SetupIf you have secondary sites that were either installed or upgraded directly from the primary site, this key may not be created or properly updated. Before applying this hotfix, please verify the existence of this key on all secondary sites. The Qxxxxxx.log file that is generated when you install the hotfix will state that the version is 000. To correct this, manually create or update the registry value. To create or update this value on secondary sites, use the following steps.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
The English-language version of the fix should have the following file attributes or later:
NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files. For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
Date Time Version Size File name Platform ------------------------------------------------------------------ 1/4/00 1:36pm 2.0.1239.62 168,816 Nt_logon.dll I386 1/4/00 1:37pm 2.0.1239.62 296,208 Nt_logon.dll Alpha
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
(http://support.microsoft.com/kb/119591/EN-US/ )How to Obtain Microsoft Support Files from Online Services
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.
This hotfix is required for interoperability between SMS 2.0 sites without Service Pack 1 (build 1239) and SMS 2.0 SP2 sites.
NOTE: You must install this hotfix on all SMS sites that share a domain with other SMS sites.
To install the hotfix update, use the appropriate method.
Method 1: Using the Update InstallerNOTE: This method is only for I386-based computers.
Method 2: Manual Installation