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Computer Account Password Causes Error Message "0xc000006c (Password Restriction)"

Article ID: 816230 - View products that this article applies to.

Hotfix Download Available

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SYMPTOMS

When you type the password for your computer account, and then click OK, you may receive the following error message:

0xc000006c (Password Restriction)

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This problem occurs because the computer account password is incorrectly enforced by the user account password filter (Password.dll). The filter requires that passwords have at least 8 characters with at least 1 nonalphanumeric character.

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RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910

(http://support.microsoft.com/kb/260910/ )

How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version        Size     File name
   --------------------------------------------------------
   16-Feb-2003  14:30  5.0.2195.6613  124,176  Adsldp.dll
   16-Feb-2003  14:30  5.0.2195.6601  130,832  Adsldpc.dll
   06-Mar-2003  05:52  5.0.2195.6667   62,736  Adsmsext.dll
   06-Mar-2003  05:52  5.0.2195.6673  378,640  Advapi32.dll
   16-Feb-2003  14:30  5.0.2195.6611   49,936  Browser.dll
   06-Mar-2003  05:52  5.0.2195.6680  136,464  Dnsapi.dll
   16-Feb-2003  14:30  5.0.2195.6663   96,528  Dnsrslvr.dll
   06-Mar-2003  05:52  5.0.2195.6679   45,840  Eventlog.dll
   16-Feb-2003  14:30  5.0.2195.6627  148,240  Kdcsvc.dll
   20-Feb-2003  14:11  5.0.2195.6666  204,560  Kerberos.dll
   04-Mar-2003  06:00  5.0.2195.6678   71,888  Ksecdd.sys
   04-Mar-2003  06:00  5.0.2195.6678  509,712  Lsasrv.dll
   04-Mar-2003  06:00  5.0.2195.6678   33,552  Lsass.exe
   05-Mar-2003  11:12  5.0.2195.6680  109,328  Msv1_0.dll
   16-Feb-2003  14:30  5.0.2195.6601  312,592  Netapi32.dll
   16-Feb-2003  14:30  5.0.2195.6627  360,720  Netlogon.dll
   06-Mar-2003  05:52  5.0.2195.6672  929,552  Ntdsa.dll
   06-Mar-2003  05:52  5.0.2195.6680  392,464  Samsrv.dll 
   16-Feb-2003  14:30  5.0.2195.6601   51,472  W32time.dll
   16-Aug-2002  03:32  5.0.2195.6601   57,104  W32tm.exe
   06-Mar-2003  05:52  5.0.2195.6666  125,200  Wldap32.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

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MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173

(http://support.microsoft.com/kb/265173/EN-US/ )

The Datacenter Program and Windows 2000 Datacenter Server Product

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