When you double-click a Dial-Up Networking connection, and then click Dial
Properties, you may receive either of the following error messages:
Internal error. Quit and restart the program.
Rundll32 - This program has performed an illegal operation and will be
Not enough memory.
If you then click Details, you may receive any of the following error
Rundll32 caused a general protection fault in module KRNL386.exe at
Rundll32 caused a general protection fault in module Kernel32.dll at
Rundll32 caused a general protection fault in module Tapi.dll at
The issue can occur if the Tapiaddr.dll file is missing or damaged.
First Two Error Messages Listed Above
To resolve this issue, replace the Tapiaddr.dll file, and then remove and
reinstall Dial-Up Networking. To do so, use the following steps:
- Rename the Tapiaddr.dll file to Tapiaddr.old, and then extract the
Tapiaddr.dll file from your original Windows 95 media to the
Windows\System folder. For information about how to rename a file,
click Start, click Help, click the Index tab, type "renaming" (without
quotation marks), and then double-click the Renaming Files topic. For
information about how to extract files, see the following article in
the Microsoft Knowledge Base:
NOTE: The Tapiaddr.dll file is in the Win95_11.cab cabinet file on the
Windows 95 CD-ROM, or on disk 11.
How to Extract Original Compressed Windows Files
- Remove Dial-Up Networking, and then reinstall it. For information about
how to do so, see the following article in the Microsoft Knowledge
How to Remove and Reinstall Dial-Up Networking and
"Not Enough Memory" Error Message
- Click Start, point to Find, and then click Files Or Folders.
- In the Named box, type telephon.ini, and
then click Find Now.
- Right-click any found Telephon.ini file, and then click Delete. Repeat
this step until all Telephon.ini files are deleted.
- Close the Find window.
- Click Start, and then click Run.
- In the Open box, type tapiini.exe,
and then click OK.
Article ID: 191152 - Last Review: October 9, 2013 - Revision: 1.1
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