WD2000: IPF Error Opening File with Recover Text Converter

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Article ID: 211518 - View products that this article applies to.
This article was previously published under Q211518
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SYMPTOMS

When you attempt to open a document, the following error message appears:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
If you click Details, the following error message appears:
WINWORD caused an invalid page fault in module OLE32.DLL at address.
When you restart Word, the following error message appears:
Word encountered file corruption while opening <filename>. Part of this document may be recoverable. Attempt recovery now?
If you answer Yes to attempt to recover the text of the document, the error message appears again.

CAUSE

The "Recover Text from Any File" converter has encountered corruption in the file and is unable to interpret this corrupt information.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about corrupt documents, click the following article numbers to view the articles in the Microsoft Knowledge Base:
212273 Why you are unable to recover a lost document
212387 VBA code lost when converting to another file format

Properties

Article ID: 211518 - Last Review: February 21, 2014 - Revision: 2.0
APPLIES TO
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kberrmsg kbbug kbnofix kbualink97 KB211518

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