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Computer Hangs During Shutdown Because of Resource Conflict
Article ID: 262575 - View products that this article applies to.
This article was previously published under Q262575
For a Microsoft Windows XP version of this article, see 314101
You may experience any of the following symptoms:
This behavior can occur if you have PACE InterLok anti-piracy software installed on your computer. InterLok installs the Tpkd.sys driver, which uses the same IRQ as the Standard Floppy Disk Controller device.
To resolve this issue, visit the following PACE Web site:
http://www.paceap.comDownload the latest Tpkd.zip driver, unzip it, and install it.
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
InterLok is a tool set for protecting, distributing, and selling software electronically via the Internet.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.