Description of the Office Word 2007 hotfix package (Word-x-none.msp): October 26, 2010

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Article ID: 2449499 - View products that this article applies to.
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SUMMARY

This article describes the Microsoft Office Word 2007 issue that is fixed in the Office Word 2007 hotfix package that is dated October 26, 2010.
This article describes the following items about the hotfix package:
  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart the computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix packages.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.

INTRODUCTION

Issue that this hotfix package fixes


  • You may experience the following issues in Microsoft Office Word 2007:
    • Office Word 2007 crashes when you try to create new documents from a template that uses ActiveX controls.
    • You create and save a new document that uses several ActiveX controls as a template in Office Word 2007. Then, you create and save a new document from the template by selecting certain ActiveX controls. In this situation, when you open the document again, you notice that the ActiveX controls which are not selected are displayed as duplicates in the document.

    Note
     The issues only occur after you apply the hotfix package that is described in Microsoft Knowledge Base (KB) article 2251419.

  • 2447674 The top of the superscripted letters and the bottom of the subscripted letters in a table that is contained in a Word 2007 file are cut off when you print the file or convert it to a PDF or XPS file

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have 2007 Microsoft Office Suite Service Pack 2 installed to apply this hotfix package. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949585 How to obtain the latest service pack for the 2007 Office suite

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Office-kb2449499-fullfile-x86-glb.exe12.0.6548.500110,118,53621-Oct-201011:59x86


Microsoft Windows Installer .msp file information

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Word-x-none.mspNot Applicable9,411,07221-Oct-201018:13Not Applicable


Word-x-none.msp information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msword.olb12.0.6501.5000868,71211-Mar-200919:58Not Applicable
Winword.exe12.0.6548.5001408,93621-Oct-201014:51x86
Wwlib.dll12.0.6548.500118,106,21621-Oct-201014:51x86


 


REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2449499 - Last Review: November 15, 2010 - Revision: 1.0
APPLIES TO
  • Microsoft Office Word 2007
Keywords: 
kbqfe kbautohotfix kbhotfixserver kbhotfixrollup kbexpertiseinter kbsurveynew KB2449499

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