Article ID: 2506505 - View products that this article applies to.
When connecting remotely from a Windows 7 machine to a Windows Server 2008 R2 print server and attempting to use the Printer Management snap-in, no printers may appear in the Printer Management Console.
This can occur if the client system does not have a DNS 'A' record (forward lookup) configured.
Add a DNS 'A' record for the system that is running the Printer Management Console.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2506505 - Last Review: February 7, 2011 - Revision: 1.0