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Cannot Use Natural Keyboard Elite in MS-DOS Mode
Article ID: 182826 - View products that this article applies to.
This article was previously published under Q182826
When you start your computer or restart your computer in MS-DOS mode, the Natural Keyboard Elite may not function properly. In addition, you may receive either of the following error messages:
Keyboard Not Present
This issue can occur if you connect the Natural Keyboard Elite to your computer using a Universal Serial Bus (USB) adapter and your computer's BIOS does not support USB keyboards. Your computer's BIOS must support USB keyboards for the Natural Keyboard Elite to work in MS-DOS.
To resolve this issue, contact your computer manufacturer to inquire about obtaining an updated BIOS that supports USB keyboards.
To work around this issue, use one of the following procedures:
For additional information about using the USB adapter with the Natural Keyboard Elite, please see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/182796/EN-US/ )Connecting the Natural Keyboard Elite Using a USB Adapter
Article ID: 182826 - Last Review: July 25, 2001 - Revision: 1.1