Article ID: 195817
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
When you install a program that uses a self-extracting executable file, you may receive one of the following error messages:
This behavior can occur if any of the following conditions exists:
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this behavior, use the appropriate method below, and then attempt to install the program again.
Invalid Temp Folder
Insufficient Disk SpaceIncrease the amount of free space on the hard disk that contains Windows
Hidden Files with the .tmp Extension Present in the Windows\Temp FolderDelete all files in the Windows\Temp folder.
NOTE: You need to be able to view hidden files. To view hidden files, click Folder Options on the View menu in Windows Explorer, click the View tab, click Show All Files, and then click OK.
Early Versions of Norton Utilities or MSWheel.exe and Point32.exe FilesTo work around this behavior, remove the program from the Startup folder or delete the program from the registry. To remove the program for the Startup folder, follow these steps:
If the problem entry is not in the Startup folder, Point32.exe and MSWheel.exe are loaded in the registry. To remove the entry from the registry, follow these steps:
The drivers for these devices are included with Windows 98 and should not require the installation of the drivers included with the devices.
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.