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Distinctive Ring Is Not SupportedArticle ID: 272943 - View products that this article applies to. This article was previously published under Q272943 SYMPTOMS
The fax programs in the products listed in the "Applies To" section do not support the distinctive ring feature. Because of this, they cannot distinguish calls for distinct numbers if the phone line is enabled with distinctive ring.
CAUSE
This problem occurs because in the products listed in the "Applies To" section, the implementations of UNIMODEM in TAPI do not support the distinctive ring feature.
RESOLUTION
To work around this problem, use any of the following methods:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. PropertiesArticle ID: 272943 - Last Review: December 3, 2007 - Revision: 5.4 APPLIES TO
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