Error message: "Stop error code 0x000000DE (POOL_CORRUPTION_IN_FILE_AREA)"

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Article ID: 304208 - View products that this article applies to.
This article was previously published under Q304208
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SYMPTOMS

Your computer may stop responding (hang), and you may receive the following error message:
STOP: 000000de POOL_CORRUPTION_IN_FILE_AREA

CAUSE

This issue can occur when a driver corrupts pool memory that is used for holding pages that are destined for the disk. This issue is discovered when the memory manager dereferences the file.

RESOLUTION

To resolve this issue, use the special pool feature to isolate pool damage. For additional information about how to use the special pool feature to isolate pool damage, click the article number below to view the article in the Microsoft Knowledge Base:
188831 How to Use the Special Pool Feature to Isolate Pool Damage
Pool overrun detection helps to determine which driver corrupted the pool memory. Once another dump is generated, review the dump file to determine which driver is responsible for the pool damage. Note that you should set up pool detection to monitor all pools:

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Pool to monitorCharacter representationPool tag mask
All pools"*"0x2A

Properties

Article ID: 304208 - Last Review: February 27, 2012 - Revision: 3.0
APPLIES TO
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
Keywords: 
kbenv kberrmsg kbprb KB304208

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