Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
You click a file icon and Excel 2000 starts but the file does not open as expected
Article ID: 304424 - View products that this article applies to.
This article was previously published under Q304424
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
When you double-click the icon for a Microsoft Excel (.xls) file (or right-click the icon, and then click Open), Excel starts but the file does not open as expected. However, you are able to open the workbook when you click Open on the File menu in Excel.
This behavior can occur because of conflicts with the file permissions.
To resolve this issue, follow these steps:
For additional information about troubleshooting file-open issues in Excel, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/207574/ )Error message when opening a file by double-clicking the file name