Article ID: 311489 - View products that this article applies to.
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
This article describes how users or administrators of Windows XP Professional-based computers can suppress the balloon prompt for the Windows Tour. This prompt is displayed by default the first three times a user log on to a Windows XP Professional-based computer.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Suppressing the Prompt for All New UsersTo suppress the prompt, follow these steps:
Suppressing the Prompt for Specific UsersYou can also disable the prompt on a per-user basis. To do so, follow these steps:
How the Registry Value Is ProcessedDuring the startup process, Windows queries for the existence of the following value:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Applets\Tour\RunCountIf this value is set to a positive integer, that integer is decremented by one. If the setting is set to zero, the tour is suppressed.
If this value does not exist in HKEY_CURRENT_USER, Windows queries for the same value in HKEY_LOCAL_MACHINE. If the value exists there, it is copied to HKEY_CURRENT_USER, and then processed normally. Again, if it is set to zero, the tour is suppressed. If the value does not exist in either location, it is created in HKEY_CURRENT_USER, with a starting value of 3.
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