Article ID: 318011 - View products that this article applies to.
This article was previously published under Q318011
When you try to log on to Microsoft Windows XP Home Edition or Microsoft Windows XP Professional, you receive the following error message:
Windows cannot load your profile because it may be corrupted. You may be logged in using a temporary User Profile.
To resolve this issue, create a new user profile.
For additional information about how to create a new user profile, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/811151/ )How to copy data from a corrupted user profile to a new profile
If the original profile contained Microsoft Outlook Express e-mail and address book information, you may have to restore this information to the new user profile.
For additional information about how to restore e-mail and address book information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/188854/ )OLEXP: How to back up the Outlook Express address book and mail folders
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