Article ID: 319045 - View products that this article applies to.
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If you attempt to open or create a new message in Outlook 2000, the program may stop responding.
This behavior can occur because the following files are corrupted:
To resolve this behavior, rename the corrupted files and then run the Detect and Repair utility to replace them. To do this, follow these steps:
NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.