Article ID: 321793
This article was previously published under Q321793
On one node of a Windows 2000 Cluster, you may receive random Stop error messages similar to the following:
In this error message, the parameters after "0x00000007" will vary.
*** STOP 0x000000C2 BAD_POOL_CALLER (0x00000007, 0x00000000, 0x00000000, 0x00000000)
This behavior occurs in a scenario where multiple processors run threads that try to free the same memory location. This behavior occurs because of a problem in the Windows disk caching code.
This problem can occur after you install the update that is described in the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/317633/EN-US/ )A Logical Disk on an Extended Partition Is Recognized as a Primary Partition
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910The English-language version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Date Time Version Size File name ----------------------------------------------------------- 25-Apr-2002 22:22 5.0.2195.5265 42,256 Basesrv.dll 16-Nov-2001 17:23 5.0.2195.4643 34,416 Classpnp.sys 14-Dec-2001 22:12 5.0.2195.4771 29,968 Disk.sys 25-Apr-2002 22:22 5.0.2195.4928 708,880 Kernel32.dll 29-May-2001 14:47 5.0.2195.3649 29,328 Mountmgr.sys 13-Apr-2002 22:52 5.0.2195.5575 1,687,296 Ntkrnlmp.exe 13-Apr-2002 22:53 5.0.2195.5575 1,687,040 Ntkrnlpa.exe 13-Apr-2002 22:53 5.0.2195.5575 1,707,648 Ntkrpamp.exe 13-Apr-2002 22:52 5.0.2195.5575 1,665,024 Ntoskrnl.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/EN-US/ )The Datacenter Program and Windows 2000 Datacenter Server Product
(http://support.microsoft.com/kb/296861/EN-US/ )Use QChain.exe to Install Multiple Hotfixes with Only One Reboot