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Office files that are saved to a network drive take an unexpectedly long time to save in Word, Excel, Powerpoint 2002 and 2003
Article ID: 329309 - View products that this article applies to.
This article was previously published under Q329309
When you are using one of the following programs to save a file to a network location, the save operation may take an unexpectedly long time to complete:
This behavior may occur if Symantec "Norton AntiVirus Corporate Edition version 7.x" is installed on your computer. The File System Realtime Protection feature of this program can cause the performance slow down when you save files.
For more information about the Norton AntiVirus Office Plug-in, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/329820/ )How to use Office programs with the Norton AntiVirus Office plug-in
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
(http://support.microsoft.com/kb/65416/ )Hardware and software vendor contact information, A-K
(http://support.microsoft.com/kb/60781/ )Hardware and software vendor contact information, L-P
(http://support.microsoft.com/kb/60782/ )Hardware and software vendor contact information, Q-Z
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 329309 - Last Review: August 29, 2006 - Revision: 6.1