Article ID: 330137 - View products that this article applies to.
This article was previously published under Q330137
When you start your computer, you may receive the following error message:
When you try to print a Microsoft Word document, you may also receive the following error message:
There is no disk in the drive. Please insert a disk into drive \Device\harddisk\Dr1
This issue occurs when all the following conditions are all true:
To resolve the issue, use one of the following methods:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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