Article ID: 817177 - View products that this article applies to.
When you use Internet Explorer 6 Service Pack 1 (SP1) to view a Web page that contains image files, you may experience the following behavior:
Internet Explorer cannot recognize the end of the header area of an image file if the end of the header area is at the end of the buffer when the image is loading. Therefore, Internet Explorer cannot display the image because it cannot recognize when the image has been completely downloaded.
Note Internet Explorer always uses its internal buffer for loading data. The buffer size depends on the computer environment. Therefore, the buffer size dynamically changes. Users cannot fix the buffer size.
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
File Information The English version of this
fix has the file attributes (or later) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the Time
Zone tab in the Date and Time tool in Control Panel.
Note Because of file dependencies, this hotfix requires Internet Explorer 6 Service Pack 1 (SP1).
For additional information about how to obtain the latest service pack for Internet Explorer 6.0, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/328548/EN-US/ )How to Obtain the Latest Service Pack for Internet Explorer 6
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New naming schema for Microsoft Windows hotfix packages
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 817177 - Last Review: November 15, 2007 - Revision: 5.9
Contact us for more help
Connect with Answer Desk for expert help.