"The operating system image you selected does not contain the necessary drivers for your network adapter" error message during the text-mode part of Setup when you deploy an operating system image by using RIS

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Article ID: 823658 - View products that this article applies to.
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SYMPTOMS

When you deploy a Microsoft Windows Server 2003 image, a Microsoft Windows XP image, or a Microsoft Windows 2000 image from a Windows Server 2003-based Remote Installation Services (RIS) server or from a Windows 2000-based RIS server, the installation may fail during the text-mode part of Setup. You receive the following error message:
The operating system image you selected does not contain the necessary drivers for your network adapter. Try selecting a different operating system image. If the problem persists, contact your administrator. Setup cannot continue. Press any key to exit.

CAUSE

This problem may occur in situations when RIS does not recognize the syntax of the [Manufacturer] section of the .inf file for the network adapter driver. Therefore, Setup cannot locate the network driver.

RESOLUTION

Windows Server 2003 hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, 32-bit versions
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File nameFile versionFile sizeDateTimePlatform
Binlsvc.dll5.2.3790.111112,12812-Dec-200301:52x86
Windows Server 2003, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Binlsvc.dll5.2.3790.111286,72011-Dec-200309:53IA-64RTMQFE
Wbinlsvc.dll5.2.3790.111112,12811-Dec-200309:52x86WOW

Windows 2000 hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires Windows 2000 Service Pack 4 (SP4).

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Binlsvc.dll5.0.2195.687197,55205-Nov-200308:30x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about RIS in Windows Server 2003, see the Windows Server 2003 Deployment Kit. To do so, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=aaf0a7a4-71c1-4ee9-b974-66214651a23b&displaylang=en
For more information about RIS in Windows 2000, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb742378.aspx
For additional information about how to install, configure, and troubleshoot RIS in Windows 2000, see the "Technical Guide to Remote Installation Services" white paper. To obtain this white paper, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/Bb742501.aspx

Properties

Article ID: 823658 - Last Review: November 22, 2011 - Revision: 8.0
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
Keywords: 
kbautohotfix kbhotfixserver kbwin2000presp5fix kbbug kbfix kbqfe kbwinserv2003presp1fix KB823658

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