You receive error 0xC00D1197 when you play an audio CD in Windows Media Player 9 Series

Article translations Article translations
Article ID: 834483 - View products that this article applies to.
Notice
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
Expand all | Collapse all

SUMMARY

When you try to play an audio CD in Microsoft Windows Media Player 9 Series, you may receive an error message. You can expect to resolve the problem by resetting a registry key.

SYMPTOMS

When you try to play an audio CD from the Windows Media Player, you may receive the following error message:
Windows Media Player cannot find the specified file. Error code 0xC00D1197
The same CD may play back in other multimedia applications.

If you try to drag a .cda file from Microsoft Windows Explorer to Windows Media Player, the CD does not play as you expect.

CAUSE

Third-party applications that can play audio CDs may change specific registry keys. These types of changes can prevent Windows Media Player from playing audio CDs. When you remove these third-party programs, the registry key is not restored to its original setting.

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.To resolve this problem, follow these steps:
  1. Start Registry Editor and find the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MediaResources\mci
  2. Export the cdaudio key, and then delete the cdaudio key.
  3. Restart your computer, and then try to play an audio CD.

    You can expect to play audio CDs and not receive an error message.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

STATUS

This behavior is by design.

MORE INFORMATION

For help with CD or DVD drive problems in Windows Vista, visit the following Microsoft web page:
Fix problems in which your CD or DVD drive cannot read or write media in Windows

Properties

Article ID: 834483 - Last Review: November 17, 2006 - Revision: 2.3
APPLIES TO
  • Microsoft Windows Media Player 9 Series for Windows XP
  • Microsoft Windows Media Player 9 Series
Keywords: 
kbprb KB834483

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com