Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
You cannot connect to a Windows 2000 Terminal server if your Windows Server 2003 Terminal Services license is expired
Article ID: 837321 - View products that this article applies to.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows Registry
You may not be able to connect to a Microsoft Windows 2000 Terminal server if your Microsoft Windows Server 2003 Terminal Services license has expired. You may also receive an error message on the Windows 2000 Terminal Server similar to the following:
Description: The terminal server client T2KPRO1 has been disconnected because its temporary license has expired.
In some situations, you may be able to log on to the Windows 2000 Terminal server with an expired Windows 2003 Terminal Services license.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------- 22-Mar-2004 22:03 5.0.2195.6862 331,024 Lserver.exe 22-Mar-2004 22:10 5.0.2195.6862 23,312 Tls236.dll
To work around this problem, use either of the following methods.
Method 1: Leave the license server runningLeave the Windows Server 2003 Terminal Services license server running with network connectivity to the Windows 2000 Terminal server.
Method 2: Delete the Store and the ClientHWID subkeys from the registryWarning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Delete both of the following registry keys from your Windows Server 2003-based computer:
To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 837321 - Last Review: October 26, 2006 - Revision: 3.7