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Media file does not play, you receive an error message, or a blank box appears on the slide where you inserted the media file when your Microsoft PowerPoint presentation contains a media file
Article ID: 841022 - View products that this article applies to.
When your Microsoft PowerPoint presentation contains a media file, such as an .mp3, an .mpeg, or an .avi file, you may experience one or more of the following symptoms:
This problem may occur if the media files path or the file name is longer than 128 characters.
To work around this problem, use one or both of the following methods: