Article ID: 842639 - View products that this article applies to.
When you use a dial-on-demand connection with the Microsoft Routing and Remote Access service, the following settings may change unexpectedly:
This problem may occur when a change has been made to the network settings in the Microsoft Internet Security and Acceleration Server 2004 (ISA 2004) ISA Server Management tool. The ISA Server Management tool uses Routing and Remote Access service API functions that cause the Redial attempts and Average redial interval values to reset. By default, the Redial attempts value is zero, and the Average redial interval value is one second.
To work around this problem, wait several minutes after the dialing operation to the remote server occurs. During this time, the initiating Routing and Remote Access server will retry the virtual private network (VPN) tunnel connection.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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