A burned disc appears as a blank disc in Windows XP Media Center Edition 2005

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Article ID: 905922 - View products that this article applies to.
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SYMPTOMS

After you burn a CD or a DVD on a computer that is running Microsoft Windows XP Media Center Edition 2005, the disc may appear in Media Center as a blank disc. Because of this problem, you may experience the following symptoms:
  • After you burn a disc, the name of the disc does not change.
  • After you burn a disc, the My DVDs page and the Manage Discs page are not updated. There is no option to update the pages.
  • When you click a burned disc in Manage Discs, the Create CD/DVD dialog box appears.
  • When you click a burned disc in My DVDs, or when you try to play a burned DVD, you may receive the following error message:
    Play DVD: Media Center cannot detect a video DVD in the DVD-ROM drive. Insert a video DVD into the drive.

WORKAROUND

To work around this problem, eject and then reinsert the disc.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/

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Article ID: 905922 - Last Review: November 3, 2005 - Revision: 1.0
APPLIES TO
  • Microsoft Windows XP Media Center Edition 2005
Keywords: 
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