Error message when you create a cluster on a Windows Server 2008-based computer that uses a third-party DNS server: "The network name {0} is already used in the network"

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Article ID: 956891 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You try to create a cluster on a Windows Server 2008-based computer.
  • This computer uses a third-party DNS server that does not support dynamic updates.
In this scenario, the failover clustering may not let you create the cluster. Additionally, you may receive the following error message:
The network name {0} is already used in the network.

CAUSE

When you try to create a cluster, the failover clustering wizard requests an IP address. The cluster queries the DNS server to see whether this record exists. It does this to make sure that the IP address is unique and that a valid IP address was returned.

However, in addition to the original valid IP address, some third-party DNS servers may also return some additional information, such as the IP address of the DNS server itself. The cluster checks that all returned IP address are not being used. One of those IP address can be the IP address of the third-party DNS server. A conflict occurs because the DNS server does exist. Therefore, failover clustering blocks you from creating a cluster.

RESOLUTION

A hotfix is available to resolve this issue. You must apply this hotfix to every node in a cluster.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, you must have Windows Server 2008 and the Cluster service installed on the computer.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information note
The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Failoverclusters.objectmodel.dll6.0.6001.22247502,27220-Aug-200803:34x86
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Failoverclusters.objectmodel.dll6.0.6001.22247509,44020-Aug-200804:48x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Failoverclusters.objectmodel.dll6.0.6001.22247546,81620-Aug-200804:56IA-64

WORKAROUND

To work around this issue, remove static DNS records from the DNS server. Then, create the cluster again. After the cluster is created again, add the static records back to the DNS server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File namePackage_1_for_kb956891~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,770
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File namePackage_2_for_kb956891~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,989
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File namePackage_for_kb956891_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,412
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File namePackage_for_kb956891_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File namePackage_for_kb956891_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,631
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File namePackage_for_kb956891_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File nameX86_90359ad4f36edb565949a9e3d6c8498c_31bf3856ad364e35_6.0.6001.22247_none_dfca007c78376309.manifest
File versionNot Applicable
File size698
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File nameX86_failoverclusters.objectmodel_31bf3856ad364e35_6.0.6001.22247_none_840b8400ec3675fe.manifest
File versionNot Applicable
File size7,973
Date (UTC)20-Aug-2008
Time (UTC)04:08
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_cedf10708a0fd9b2e0c868128716d641_31bf3856ad364e35_6.0.6001.22247_none_4075a7c4f3541f37.manifest
File versionNot Applicable
File size702
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File nameAmd64_failoverclusters.objectmodel_31bf3856ad364e35_6.0.6001.22247_none_e02a1f84a493e734.manifest
File versionNot Applicable
File size8,005
Date (UTC)20-Aug-2008
Time (UTC)05:28
PlatformNot Applicable
File namePackage_1_for_kb956891~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,780
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File namePackage_2_for_kb956891~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,001
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File namePackage_for_kb956891_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,420
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File namePackage_for_kb956891_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File namePackage_for_kb956891_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,641
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File namePackage_for_kb956891_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_8e3f622fecec147a9bd5c3eafb452fad_31bf3856ad364e35_6.0.6001.22247_none_691418f0fc60f632.manifest
File versionNot Applicable
File size700
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File nameIa64_failoverclusters.objectmodel_31bf3856ad364e35_6.0.6001.22247_none_840d27f6ec347efa.manifest
File versionNot Applicable
File size7,989
Date (UTC)20-Aug-2008
Time (UTC)05:27
PlatformNot Applicable
File namePackage_1_for_kb956891~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,995
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File namePackage_for_kb956891_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,636
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable
File namePackage_for_kb956891_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)20-Aug-2008
Time (UTC)17:16
PlatformNot Applicable

Properties

Article ID: 956891 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
Keywords: 
kbclustering kbautohotfix kbexpertiseadvanced kbfix kbqfe KB956891

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