Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Outlook 2007 crashes or you cannot access OOF settings after you install a package that contains the .NET Framework 3.5 with SP1 and the .NET Framework 2.0 with SP2 on an Exchange 2007 Client Access server or on an Exchange 2010 Client Access server
Article ID: 958934 - View products that this article applies to.
You may experience one or more of the following symptoms after you install a package that contains the Microsoft .NET Framework 3.5 with Service Pack 1 (SP1) and the .NET Framework 2.0 with Service Pack 2 (SP2) on a Microsoft Exchange 2007 Client Access server or on a Microsoft Exchange 2010 Client Access server:
This issue is caused by a problem in the package. This problem only occurs when the package that contains the .NET Framework 3.5 with SP1 and the .NET Framework 2.0 with SP2 is installed on an Exchange Client Access server.
To resolve this problem, install the hotfix that is described in the following Microsoft Knowledge Base article on the Exchange Client Access server:
(http://support.microsoft.com/kb/952883/ )FIX: The return type or the out argument of an ASMX service method that includes a property that has an internal setter may not be serialized on a computer that has the .NET Framework installed
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To work around this issue, follow these steps:
Article ID: 958934 - Last Review: November 23, 2009 - Revision: 3.1