Files that are copied from a Windows Server 2008-based remote computer to a Windows XP SP3-based client computer by using the Remote Desktop Connection 6.1 client are corrupted

Article translations Article translations
Article ID: 972828 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario. You have a remote computer that is running Windows Server 2008 and a client computer that is running Windows XP Service Pack 3. You use the Remote Desktop Connection 6.1 client to copy a file from the remote computer to the client computer. After the copy operation is complete, the size of the copied file is different to the size of the original file on the remote computer. Additionally, the copied file may be corrupted.

RESOLUTION

You must apply this hotfix to client computers that are running Windows XP Service Pack 3.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, your computer must be running Windows XP SP3.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Windows XP
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Lhmstscx.dll6.0.6001.224992,067,96820-Aug-200915:27x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

This hotfix also resolve the problem that is mentioned in KB 969308. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
969308 You have to enter user credentials again even if you select the "Remember my password" option when you connect to the TS Gateway server from a Windows Vista S-based or Windows Server 2008-based Remote Desktop Connection 6.1 client
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 972828 - Last Review: September 18, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Windows XP Service Pack 3
Keywords: 
kbsurveynew kbexpertiseadvanced kbhotfixserver kbautohotfix kbqfe kbfix KB972828

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com