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Cannot Add Downloaded Program Files to Verification Data File

Article ID: 189413 - View products that this article applies to.

This article was previously published under Q189413

SYMPTOMS

When you click Add Folder on the Search Criteria tab in the System File Checker (Sfc.exe) tool, the Downloaded Program Files and Occache folders may be missing from the Windows folder.

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To resolve this issue, remove the system attribute from the Downloaded Program Files (or Occache) folder, add it to System File Checker's search criteria, and then add the system attribute back to the folder. To do so, follow these steps:

Click Start, point to Programs, and then click MS-DOS Prompt.
At the command prompt, type the appropriate line, and then press ENTER:

attrib -s downlo~1

- or -

attrib -s occache
Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information.
On the Tools menu, click System File Checker.
Click Settings.
Click the Search Criteria tab, and then click Add Folder.
Click Downloaded Program Files (or Occache) click OK, and then click OK again.
Click MS-DOS Prompt on the taskbar.
At the command prompt, type the appropriate lines, pressing ENTER after each line:

attrib +s downlo~1
exit

- or -

attrib +s occache
exit

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STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

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MORE INFORMATION

The Downloaded Program Files folder is included in System File Checker's search criteria by default, but this issue occurs if you remove and then try to add it back to your search criteria. The Occache folder, which does not exist unless you upgraded from Microsoft Internet Explorer 3.x, is not included in System File Checker's search criteria by default, and this issue prevents you from being able to add it.

For more information about using System File Checker, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 185836

(http://support.microsoft.com/kb/185836/EN-US/ )

TITLE : Description of the System File Checker Tool (Sfc.exe)

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