Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Computer does not enter standby mode if Power Options profile is set to standby after 45 or more minutes
Article ID: 310601 - View products that this article applies to.
This article was previously published under Q310601
After you set the Power Options profile so that your computer enters standby after 45 or more minutes, your computer may not enter standby after 45 or more minutes.
This problem may occur when your computer is running on AC power and the standby time is set to 45 or more minutes. When your computer is running on AC power and is idle for approximately 30 minutes, the Windows XP Idle Task Scheduler service runs the system maintenance tasks, and it resets the System Idle counter while it is running these tasks. If you set the system standby time to 45 or more minutes, the Idle Task Scheduler service starts every 30 minutes, and resets the system idle counter. Because of this, your computer cannot enter standby.
To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
File informationThe English version of this fix should have the following file attributes or later:
Date Time Version Size File name ------------------------------------------------------- 26-Nov-2001 13:59 5.1.2600.21 250,368 Mstask.dll 26-Nov-2001 13:59 5.1.2600.21 9,728 Mstinit.exe 26-Nov-2001 13:59 5.1.2600.21 158,720 Schedsvc.dll 26-Nov-2001 13:50 5.1.2600.21 155,136 Srsvc.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows XP Service Pack 1.
After you apply this hotfix, if the time to standby is more than 15 minutes, standby may be delayed by approximately 15 minutes one time every 3 days. Windows schedules some maintenance tasks when the system is idle and running on AC power. Some idle tasks may cause high CPU and disk usage, which causes delays in entering standby.
Other third-party programs and services may be running during system idle time; these programs and services may cause more than 10 percent CPU and or disk usage. This causes delays in entering standby.
For more information about a related topic, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/899975/ )Windows XP does not enter standby after the exact period that is configured in the Power Options profile
Note If you use Windows Vista, you can visit the following Microsoft Web page for help with power consumption and battery life problems:
Fix problems in which power consumption is more than expected or the battery life is short
After you apply this hotfix, the System Idle Task Scheduler service is started when your computer is idle for approximately 15 minutes; it schedules the system maintenance task if there is enough time left to complete the task without resetting the System Idle counter.Windows XP is designed to automatically complete maintenance tasks to improve performance and reliability. When your computer is on AC power and is idle, Windows XP does not immediately power down your computer. Instead, it provides a chance for system maintenance tasks to run for a few minutes. These system maintenance tasks include disk layout optimization to improve performance (such as for fast boots) and preparing automatic system restore points to increase reliability. These tasks do not delay the powering down (suspend) of your computer for more than 15 minutes. These tasks are not run if your computer is running on battery power. Typically, these tasks are completed the first time your computer is left idle after startup. These tasks help to make sure that your computer maintains its performance and reliability even after long use.
The System Idle Task Scheduler service monitors for the system to be idle. The system is considered to be idle if for the last 10 minutes:
If the scheduled task runs and if it uses more than 10 percent of the CPU and disk usage for a long time, the Kernel-mode System Idle Detection thread determines that the system is not idle and resets the System Idle counter to zero. This causes a delay in entering standby.
The following tasks may be queued and can be scheduled during system idle time: