Article ID: 221863 - View products that this article applies to.
This article was previously published under Q221863
When you attempt to install Internet Explorer, you may receive the following error message:
Windows Update Setup
A previous program installation was never completed. You need to restart your computer to complete that installation before running Internet Explorer Setup. Setup will now close.
This error message can occur if Windows was not restarted after installing or updating files that were in use by Windows.
For example, some program installations or updates need to replace files that are currently in use by Windows. Some files cannot be replaced while Windows is running. Windows must be restarted so that these files can be updated during the initial startup of Windows before they are loaded into memory.
Internet Explorer detects that these operations are pending and cannot be installed until these operations have been completed.
To resolve this issue, click OK, and then restart Windows. After Windows has restarted, run Internet Explorer Setup again. If you receive the error message again, click OK, and then restart Windows. After Windows has restarted, run Internet Explorer Setup again.
Note that restarting Windows may not resolve the issue. You may need to perform the appropriate procedure below.
Windows 95, Microsoft Windows 98, and Windows Millennium Edition (Me)Rename the Wininit.ini file, restart the computer, and then run Internet Explorer Setup again. To rename the Wininit.ini file, follow these steps:
Windows NT 4.0 and Windows 2000Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Locate the following registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session ManagerDelete any PendingFileRenameOperations values in this key.
You may also need to check for and remove pending file rename operations in the following registry keys:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceNOTE: If the problem is still not resolved, check for the existence of old installation files in your TEMP or TMP folders, check for the existence of a folder named "$!$!$!$!" in the root folder, or try emptying the Temporary Internet Files folder.
To Delete Temporary Files
To Delete Temporary Internet Files
Article ID: 221863 - Last Review: January 24, 2007 - Revision: 3.3
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