Introduction
Microsoft Visio 2010 Service Pack 2 (SP2) provides the latest updates for Visio 2010. This service pack includes two main categories of fixes:
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Previously unreleased fixes that were made specifically for this service pack. In addition to general product fixes, these fixes include improvements in stability, performance, and security.
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All the public updates that were released through May 2013, and all the cumulative updates that were released through April 2013.
Resolution
How to obtain and install the service pack
Method 1: Microsoft Update (recommended)To download the service pack from Microsoft Update, go to the following Microsoft website:
Microsoft UpdateWe recommend that you enroll in Microsoft Update to update products. Microsoft Update can detect which products that you have installed and then apply all updates to the products.Note On Microsoft Update, this service pack is included in Microsoft Office 2010 Service Pack 2 (KB2687455).Method 2: Download the SP2 package from Microsoft Download Center The following files are available for download from the Microsoft Download Center:
119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file. For more information about a complete list of all released SP2 desktop packages, click the following article number to view the article in the Microsoft Knowledge Base:
2687521 List of all Office 2010 SP2 packages
Overview of Visio 2010 SP2 improvements
This service pack includes the following improvement for Visio 2010:
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You can convert .vsdx and .vsdm files to .vsd files. Therefore, you can view and edit the .vsd files in Visio 2010.
Note You are prompted to download the Visio Compatibility Pack when you open a Visio 2013 .vsdx or .vsdm file. The Visio Compatibility Pack contains the file format converter.Downloadable list of issues that the service pack fixesThe following workbook is available for download. This workbook lists the issues that are fixed by this service pack.
2687520 Known issues when you install Office 2010 SP2 and SharePoint 2010 SP2 Technical information For more information about this service pack that includes a list of files affected, click the following article number to view the article in the Microsoft Knowledge Base:
2687523 Technical details about the Office 2010 SP2 releases
